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 Topic: Outwell Nevada 5p leaking after 3 seasons
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17/6/2024 at 8:50pm
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sorry but that tent looks way older than the 3 seasons your saying it is, did you fold the tent up properly or just stuff it into the bag? if the later (going by the state of the fabric) no wonder its now leaking and there is nothing you can do when the damage is so wide spread, sorry
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18/6/2024 at 8:47am
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right well going by the state of the inside of the fabric then it has been scrunch up, but also you have the issue of the seam tape unsticking hence where the main part of the leaking will be happening. the amount of work involved in getting this tent usable again is far to much and i would say your better off buying a new one
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18/6/2024 at 12:33pm
Location: North Devon
Outfit: Robens Fairbanks Coleman Phad X3
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Quote: Originally posted by mmnevada on 18/6/2024
this is normal and that it needs to be impregnated with Outwell Water Guard impregnation.
That's just blatantly untrue from them. Was the tent new when you bought it?
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Sean
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18/6/2024 at 6:55pm
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is there a chance that when the tent got returned to you that they had just swapped the whole thing rather than doing a repair?
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18/6/2024 at 8:58pm
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well someone simply hasnt folded it up correctly , its been scrunched up to get into that state. i know you took pics of it when you where unfolding it but frankly that means nothing, anyone can get a groundsheet to fold up nicely, its what they do or in this case didnt do, with the outer of the tent, and basically from looking at the pics when they had finnished looking at the fabric where ever it dropped onto the floor/table then that is how it got folded, whereas the rest of us would have taken our time and got each section as flat and straight as possible, so when they actually folded the groundsheet up it just literally squashed it hence why it has that type of pattern to it, and nothing will sort it. its like when you have a pair of wet jeans and you leave them in a wash basket to dry as you have pulled them out the washing machine, leave them long enough to fully dry and then try ironing and no matter what amount of steam you put on them you will not get the marks out until you have washed them again.
if i was you i would be contacting them and telling them what they have done to your tent, explaining that due to covid that the tent never got used after they had put in for repair, they will have a record of this and who has mishandled your tent
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18/6/2024 at 9:53pm
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Quote: Originally posted by mmnevada on 18/6/2024
It looks fine from the outside. Inside, the layer crumbles into a kind of dust, as can be seen from the pictures.
If the polyurethane coating has decomposed then there is no practicable way of saving the tent.
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Bernie
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24/6/2024 at 3:58pm
Location: North Devon
Outfit: Robens Fairbanks Coleman Phad X3
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Well that's decent of them. Make sure you unpack the new one and check it over as soon as you can.
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Sean
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via mobile 17/6/2024 at 1:07pm
