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Subject Topic: tentastic ebay returns anyone?
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23/8/2007 at 3:59pm
 Location: isle of wight
 Outfit: Rage narvik 700dlx
View steveiow's Profile View Profile   Reply to steveiow Reply   Quote steveiow Quote  
Joined: 29/6/2007

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mail - neal at bhpretail.com    (Neal Hughes)

Tel - 01772 705256

address:

Neal Hughes

Business Manager

BHP Retail - Tentastic

Unit 2, Harcross Yard,

Campbell Street

Preston

PR1 5LX



send this guy an e-mail he sorted me out very good so far :)


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17/9/2007 at 9:21pm
 Location: None Entered
 Outfit: None Entered
View Helen+John+Baby's Profile View Profile   Reply to Helen+John+Baby Reply   Quote Helen+John+Baby Quote  
Joined: 17/9/2007

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This is the company we bought our tent from a few weeks ago and had no end of problems. We emailed them, including photographs of the huge holes in the tent and it is getting collected tomorrow.

The tent was poor quality, not only that but we recommend anyone buying a tent goes to see it in person beforehand. We did with our new tent and cannot stress how essential it is. We struck many tents off our list of possibles after going inside them and trying them out.


09/3/2008 at 1:14pm
 Location: None Entered
 Outfit: None Entered
View suggy58's Profile View Profile   Reply to suggy58 Reply   Quote suggy58 Quote  
Joined: 03/8/2006

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hi ..we bought a storm proof tent from tentastic on ebay made the same mistake with feedback i.e.very quick delivery etc....The tent was supposed to be from the storm proof range..It wasn't even dew proof absolute pile of rubbish .DONT USE TENTASTIC


09/3/2008 at 1:29pm
 Location: south wales
 Outfit: tent
View duncs75's Profile View Profile   Reply to duncs75 Reply   Quote duncs75 Quote  
Joined: 05/8/2007

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i bought a tent from them and it ripped the first time it was up, the secong time on returning from a night out we came back to find the whole tent on one side has collasped and our stuff was soaked.  Luckily we were only a half an hours drive from home so whilst myself and the rest of our camping party ripped my tent down hubby was home getting the faithful Aztec.

Phoning tentastic was a bit of a nightmare getting an answer - they were quick to pick up the tent but not so hot on a refund. It took 3 weeks on constant phoning everyday to get a full refund (by cheque of course) .  A  not too polite follow-up feedback was left on ebay warning of their tents.  

We will never leave it to just a picture ever again for buying a tent!!!

 



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09/3/2008 at 6:45pm
 Location: None Entered
 Outfit: None Entered
View Candice99's Profile View Profile   Reply to Candice99 Reply   Quote Candice99 Quote  
Joined: 17/4/2006

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We had one from tentastic. It was ok, it has done us for 2 years. But it did leak. I ended up sewing the windows down and using waterproof glue so that we didnt get wet if it rained at night! It was ok, just. But we have had some fab times in it. We have just bought a new tent - but will be keeping the old one so that we can go to festivals in it (as long as it doesnt rain!!!)


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17/3/2008 at 6:37pm
 Location: Manchester
 Outfit: Vango Diablo 400
View Pitched In's Profile View Profile   Reply to Pitched In Reply   Quote Pitched In Quote  
Joined: 12/3/2008

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i ordered a tent from tentastic a couple of weeks ago after i thought id got a bargain on ebay!

arrived quickly, but when i set it up in teh garden, 3 fibreglass poles snapped and it ripped in a corner!then putting it back the bag ripped!! absolutly shocking quality. One phone call later they arranged to pick it up next day andf give me a full refund



19/3/2008 at 7:33am
 Location: 
 Outfit: 
View lindseyste's Profile View Profile   Reply to lindseyste Reply   Quote lindseyste Quote  
Joined: 12/2/2008

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hi there,i had same problem last year upgrading our smaller outwell i bought the large green pod one,well oh hit roof said it was crap and wanted refund,i told tentastic i got a refund and they did collect the other tent.lindsey x


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New! Please upload a photo of your tent to the Tent Showcase!


19/3/2008 at 8:23am
 Location: manchester
 Outfit: vango diablo 400
View _#naomi#_'s Profile View Profile   Reply to _#naomi#_ Reply   Quote _#naomi#_ Quote  
Joined: 14/3/2008

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tentastic are a pile of rubbish! they say the quality check them, do they balls i'm just glad we put ours up in the garden before we took it out!

got my vango diablo 400 (with carpet!) now so i'm happy!!! :)




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