This is the company we bought our tent from a few weeks ago and had no end of problems. We emailed them, including photographs of the huge holes in the tent and it is getting collected tomorrow.
The tent was poor quality, not only that but we recommend anyone buying a tent goes to see it in person beforehand. We did with our new tent and cannot stress how essential it is. We struck many tents off our list of possibles after going inside them and trying them out.
hi ..we bought a storm proof tent from tentastic on ebay made the same mistake with feedback i.e.very quick delivery etc....The tent was supposed to be from the storm proof range..It wasn't even dew proof absolute pile of rubbish .DONT USE TENTASTIC
i bought a tent from them and it ripped the first time it was up, the secong time on returning from a night out we came back to find the whole tent on one side has collasped and our stuff was soaked. Luckily we were only a half an hours drive from home so whilst myself and the rest of our camping party ripped my tent down hubby was home getting the faithful Aztec.
Phoning tentastic was a bit of a nightmare getting an answer - they were quick to pick up the tent but not so hot on a refund. It took 3 weeks on constant phoning everyday to get a full refund (by cheque of course) . A not too polite follow-up feedback was left on ebay warning of their tents.
We will never leave it to just a picture ever again for buying a tent!!!
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We had one from tentastic. It was ok, it has done us for 2 years. But it did leak. I ended up sewing the windows down and using waterproof glue so that we didnt get wet if it rained at night! It was ok, just. But we have had some fab times in it. We have just bought a new tent - but will be keeping the old one so that we can go to festivals in it (as long as it doesnt rain!!!)
i ordered a tent from tentastic a couple of weeks ago after i thought id got a bargain on ebay!
arrived quickly, but when i set it up in teh garden, 3 fibreglass poles snapped and it ripped in a corner!then putting it back the bag ripped!! absolutly shocking quality. One phone call later they arranged to pick it up next day andf give me a full refund
hi there,i had same problem last year upgrading our smaller outwell i bought the large green pod one,well oh hit roof said it was crap and wanted refund,i told tentastic i got a refund and they did collect the other tent.lindsey x
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