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Subject Topic: Groundsheet Deterioration?
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Liddenham
12/6/2009 at 10:05am
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Joined: 29/8/2003

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Ooops, posted response in the wrong thread! Oh well, at least it has now brought both threads up to the top of the lists, which might not be a bad thing; just i case anyone else has experienced this with a Vango groundsheet...


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Personayrsrock
12/6/2009 at 5:50pm
 Location: lancashire
 Outfit: vango gamma 350 Wynster phoenix4 View ayrsrock's Profile View Profile   Reply to ayrsrock Reply   Quote ayrsrock Quote  
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Hi, i wrote to vango about my  gamma 350 and explained the problem with the groundsheet i got a response back within a week asking me to send the tent back to them so they could inspect it, a couple of weeks later they wrote back saying that they would replace the tent with a tent of a similar value we chose the sigma 300+.  cannot fault vango service, any one that has a groundsheet that literally falls in bits write to the manufacturer and complain they might be more helpful than you think!!!


Personsoggy knees
12/6/2009 at 10:39pm
 Location: Hull East Yorkshire
 Outfit: VANGO TAMOR 500 (yet to be tested) View soggy knees's Profile View Profile   Reply to soggy knees Reply   Quote soggy knees Quote  
Joined: 07/5/2006

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I know this thread has been bumped but I had the same problem with my V500, It did get exchanged just paid the difference in price ,hence now have the tamor as the V500 had  finished production other then go outdoors.  It was tents that were produce at a certain time!  The difference in groundsheet is very noticable it seems to have a rubberised coating now, whereas before you could manouver the weave of the groundsheet. (I did post at the time regarding this) but hopefully this will help if anyone else has a similar problem.   

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Windy jo
Best keep off the baked beans


PersonLeakyPete
06/5/2014 at 8:12am
 Location: None Entered
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Hi
I had a Vango Gamma 450 with exactly the same problem of the blue groundsheet sealant flaking off. I emailed Vango, returned the tent for inspection and they replaced with a Beta 450.
Problem is, after several years, the same thing is happening to the Beta 450!
I'll be emailing Vango again to see if they'll replace the replacement!


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PersonWibblywobbly
06/5/2014 at 7:05pm
 Location: Bristol
 Outfit: Motorcycle and Canvas View Wibblywobbly's Profile View Profile   Reply to Wibblywobbly Reply   Quote Wibblywobbly Quote  
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The value of a forum, yes it's good that Vango honour their lifetime guarantee, but I wonder how many didn't know about that and threw away the old tent?

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Single chap, I enjoy tranquility.


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PersonCross Camping
06/5/2014 at 7:14pm
 Location: Hertfordshire
 Outfit: Anything I like !!! View Cross Camping's Profile View Profile   Reply to Cross Camping Reply   Quote Cross Camping Quote  
Joined: 20/6/2007

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The lifetime warranty they gave a number of years ago was "the lifetime of the product" so if it wears out that could well be the life time of the product.

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Gary Cross - The masked camping guru.



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