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Have to many tents to mention and from all the makes we own,we would go for the Outwell everytime also never experienced any issues with their customer services either. Never had a problem with a Outwell here unlike the many other makes we have.

We've had outwell for years. Decided this year we liked the designs of the vango, so tried them for a change. We had 2 vangos in the space of 2 weeks. Had nothing but problems.....one, believe it or not, was a hole in the dam roof of the outer tent! Took tent back for the second time and got our money back. We've now gone back to good old outwell, only this time we splashed out....we treat ourselves to the outwell wolf lake 7!!

Very pleased with it! Think we will find it rather difficult to be swayed away from outwell now. Everyone will tell you different things about different experiences, which can be very helpful, but wat you have to bear in mind is what YOU want the tent for and how much you are prepared to pay, and how you want the tent to perform (ie, weather conditions, waterproofing, bedrooms, living space, where you will camp on hols England/France etc and for how long...weekends/weeks etc)

Take each persons views on makes with a pinch of salt. As my dad always tells me....you only get what you pay for! If things are cheap, it's cheap for a reason, if you pay good money for something, you should be getting good quality.

Hope you make the right decision for yourselves.....not anyone else!!

Ooooh Mrs!!! Thatwas getting toooooo serious!!! I'm not old enough for that kinda talk yet!!!!!! he he he

Im new to camping, just bought the Outwell Idaho XL/8 man.  Did lots of research, Outwell came out tops in many ways.  We ordered the tent from PJ Camping, it arrived 48 hrs later, free delivery.  When we put the tent up we noticed that one of bits that you attach the guy rope onto was torn.  Phoned PJ Camping, they sent a new tent the next day and told me to hold onto the old one until I was happy.

Customer service - excellent   - Tent - excellent