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Hi There, katadamick,
Join the boat as we had similar experience as we bought the gelert Zenith 6 from Gooutdoors at Christmas time for £199 as it suited our familty needs, and due ti weather and space we could not pitch the tent until easter time finding that there was a manufacture faiult where by the ground sheet was doubled over and stitched onto the main tent causing excessive strain and the tent to stretch,. We went into Go Outdoors in Coatbridge, Scotland to discuss with the problem and have been given the following option after much discussion on both my part and my husband. The offered to send tent back to gelert to fix or ask if the had alternate tent to exchange for but have to sent to local tent repairer who will take 4 weeks to fix, which will mean we have no tent to go on our scheduled trip at the end ofmay break.
The finally offered to upgrade and exchange for the following two tent and not pay difference from our purchase price
Outwell - Georgia L or the Outwell Hartfort Xl
But on looking at both they do not meet out spec
we are going back tomorrow as we wish for this to be fixed ASAP as no other tent meets the spec of 3 seperate rooms and a hydrostatic of 5000 but we too feel as they they are trying to fob us off. They have advised that gelert are washing there hands of this brand of tent as the equivelent to this for Go Outdoors is the Hi Gear Sahara 6 but only with a hydrostatic.I will prevail and keep you posted as they will not fob me off.
------------- whats-up -doc
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