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Subject Topic: Fixing PVC Window Tearing at Stitching
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31/7/2013 at 10:13pm
 Location: East Ull
 Outfit: Kampa Kielder Air 5
View TraceyD's Profile View Profile   Reply to TraceyD Reply   Quote TraceyD Quote  
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A couple of days on and it's still holding strong, much better than tenacious tape for this sort of tear.

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May/June - Spring Valley
Aug/Sept - Leekworth




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31/7/2013 at 10:17pm
 Location: None Entered
 Outfit: Gelert Corvus 6+2
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Thanks for the update. Been busy so not sorted mine yet.


01/8/2013 at 1:20am
 Location: London
 Outfit: Kampa Frinton 4 Classic Nevada M
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Quote: Originally posted by TraceyD on 31/7/2013
A couple of days on and it's still holding strong, much better than tenacious tape for this sort of tear.



Glad it's holding firm....lets hope this is the problem sorted!


09/8/2013 at 6:43am
 Location: None Entered
 Outfit: Gelert Corvus 6+2
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Hi it would seem to be a common problem!!! Ours did it on our last camping trip, exactly the same tent and place! Will try the tape mentioned. Thanks.

-------------
Gill


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09/8/2013 at 11:48am
 Location: Scotland.
 Outfit: Conway Camargue Lots of Vangos. .
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I'd have used a strip of duct tape on each side of the torn section, then a double row of stitching right through. It wouldn't have looked pretty but it would have held. Clear tape looks nicer though, must say!

Top tip for anyone doing machine sewing on tents btw, especially canvas ones. Most modern domestic machines are not powerful enough to stitch tents easily but your granny's old black Singer will make it look easy, especially if it's a hand crank or treadle machine. A hand crank machine is especially useful as you can take the machine to the tent and do the repair in the garden, where there's more space to move. You can get extra strong needles intended for denim sewing to use on canvas, either that or use a size 18 which is a heavy needle for tough fabrics. A size 16 (more common) for synthetic canvas. New needle for each job , that way you'll be sure it's sharp.


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09/8/2013 at 12:58pm
 Location: East Ull
 Outfit: Kampa Kielder Air 5
View TraceyD's Profile View Profile   Reply to TraceyD Reply   Quote TraceyD Quote  
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Quote: Originally posted by gillybobs75 on 09/8/2013
Hi it would seem to be a common problem!!! Ours did it on our last camping trip, exactly the same tent and place! Will try the tape mentioned. Thanks.


It certainly does seem to be a design fault doesn't it if three of us have been affected in exactly the same way, wonder if it's worth contacting them, mind you, that said, I did contact them when ours went last year and I'm still awaiting a reply! The Tear Aid #2 is brilliant gillybobs and I think the answer is to apply small strips rather than adding one big piece. We're away again from next Friday so will see if it's all still held.

Val, can appreciate the strength of your method, but i'm no sewer, even of the simplest things and my repair is practically invisible, you wouldn't know it was there unless it was pointed out to you.

AND I have a bit of an aversion to duct tape, that horrible stickiness that comes with it!



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May/June - Spring Valley
Aug/Sept - Leekworth




09/8/2013 at 2:47pm
 Location: Derby.
 Outfit: Karsten 350+Awnings
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I actually "wowed" when I saw TraceyD's Fforest Fields pics.

It's a very impressive looking tent, imo.
Now I've twigged it's the same tent as has now been mentioned 3 times in here, that "wowiness" has certainly wavered!!

This is not something minor, in my book, and is plainly obvious that the problem isn't caused by some clumsy user, so I think Gelert need to start coming up with some answers.

Being able to mend it oneself, with some tape, is fine, in a one-off "unlucky" situation, but folk should really be taking this a step further, imo. It's clear there's a problem, and a serious one at that. Time to start looking at refunds, I'd have thought...... not that it's any of my business, as I don't own one!!

Just sayin', like!


Mucker
xxx

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2024: 38 nights thus far...
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2019: A personal best 50 nights
2018: Just the 30 nights
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2013: 36 nights
From July 2012: 23 nights


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09/8/2013 at 3:56pm
 Location: East Ull
 Outfit: Kampa Kielder Air 5
View TraceyD's Profile View Profile   Reply to TraceyD Reply   Quote TraceyD Quote  
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It's not been a major issue for us, it's been sorted quite easily, I love the tent so much I'd still buy it again even with this problem.

-------------
May/June - Spring Valley
Aug/Sept - Leekworth




09/8/2013 at 4:00pm
 Location: None Entered
 Outfit: Gelert Corvus 6+2
View croutledge's Profile View Profile   Reply to croutledge Reply   Quote croutledge Quote  
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I've tried to speak to them about it being a common fault but they simply stopped responding. I think they answered once on twitter but ignored my emails. Don't think I will be buying one again. Not worth £400 odd pound if this is what happens and the service you get.


09/8/2013 at 4:48pm
 Location: East Ull
 Outfit: Kampa Kielder Air 5
View TraceyD's Profile View Profile   Reply to TraceyD Reply   Quote TraceyD Quote  
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Had ours 3 years now and this is the only issue we've had with it. I often read on here about complaints about customer satisfaction so I guess it happens with all tents. I find our Corvus to be very sturdy in the wind and very waterproof in heavy rain. Even when the window had the tear down the seam it still didn't let any rain in! Nope, I'd still defo have another one - not that we need one for a while yet

-------------
May/June - Spring Valley
Aug/Sept - Leekworth




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09/8/2013 at 4:51pm
 Location: None Entered
 Outfit: Gelert Corvus 6+2
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Agree we've had ours for at least 3 years and this is the only issue and, like you, never had a leak even with the front window issue. Just would prefer at least some response from gelert


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09/8/2013 at 5:26pm
 Location: East Ull
 Outfit: Kampa Kielder Air 5
View TraceyD's Profile View Profile   Reply to TraceyD Reply   Quote TraceyD Quote  
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Quote: Originally posted by croutledge on 09/8/2013
Agree we've had ours for at least 3 years and this is the only issue and, like you, never had a leak even with the front window issue. Just would prefer at least some response from gelert

Totally agree with that, poor customer service!


 



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Aug/Sept - Leekworth





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