Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums

Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
   Camping under canvas -  Tent talk. Advice, info and recommendations
Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Outwell Greycliff 7 - First Impressions
Page:  1  2  3  4 Post Reply Post New Topic
27/8/2018 at 10:45pm
 Location: None Entered
 Outfit: None Entered
View Camping-Clarkes's Profile View Profile   Reply to Camping-Clarkes Reply   Quote Camping-Clarkes Quote  
Joined: 27/8/2018

Standard Member
Standard Member

Forum Posts:   4

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

No contacted them yet as just got back from our second camp.

First time they said it might leak a bit as the cotton shrinks and the fabric was down to us erecting it poorly but not the second time and it was a lot of water in the bedrooms.

The zip cover blew up both times too and we made doubley sure it was all closed and golden the second time we used it.

I really don't understand why the biggest zip on the tent doesn't have velcro to hold it down when all the others have


Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes

New! Please upload a photo of your tent to the Tent Showcase!


15/9/2018 at 9:09pm
 Location: None Entered
 Outfit: None Entered
View Oakey22's Profile View Profile   Reply to Oakey22 Reply   Quote Oakey22 Quote  
Joined: 31/12/2007

Standard Member
Standard Member

Forum Posts:   7

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Took ours away for a weekend, zipped up the front awning to hear a rip, front left mud valance decided to rip. Weird part is it wasn't even pegged that tight and I certainly didn't force it when closing.

Going to have to email them tomorrow to see what they can do


15/9/2018 at 9:11pm
 Location: None Entered
 Outfit: None Entered
View Oakey22's Profile View Profile   Reply to Oakey22 Reply   Quote Oakey22 Quote  
Joined: 31/12/2007

Standard Member
Standard Member

Forum Posts:   7

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Also found this small hole in the fabric, not sure if it will affect the waterproofing though



15/9/2018 at 9:15pm
 Location: None Entered
 Outfit: None Entered
View Camping-Clarkes's Profile View Profile   Reply to Camping-Clarkes Reply   Quote Camping-Clarkes Quote  
Joined: 27/8/2018

Standard Member
Standard Member

Forum Posts:   4

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Ours has gone back to outwell, they are stitching velcro along the big flap of fabric between the tent and awning and they are checking the leaking issue as well.


Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes

New! Please upload a photo of your tent to the Tent Showcase!


15/9/2018 at 9:19pm
 Location: None Entered
 Outfit: None Entered
View Oakey22's Profile View Profile   Reply to Oakey22 Reply   Quote Oakey22 Quote  
Joined: 31/12/2007

Standard Member
Standard Member

Forum Posts:   7

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Not looking good for a 2k tent on the quality side of things. Hopefully the customer service will be spot on for any repairs.


Advertisement



15/9/2018 at 9:21pm
 Location: None Entered
 Outfit: None Entered
View Camping-Clarkes's Profile View Profile   Reply to Camping-Clarkes Reply   Quote Camping-Clarkes Quote  
Joined: 27/8/2018

Standard Member
Standard Member

Forum Posts:   4

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

They said the tent is fully covered for 2 years and they took ours back without hesitation.

And if they couldn't find the leak but we still weren't happy they'd replace the whole tent.


16/9/2018 at 9:09am
 Location: None Entered
 Outfit: None Entered
View willcockcraig's Profile View Profile   Reply to willcockcraig Reply   Quote willcockcraig Quote  
Joined: 01/4/2018

Standard Member
Standard Member

Forum Posts:   39

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Good to hear your getting it sorted, still a big inconvenience though and not what you want for an expensive tent. The leaking isnt acceptable, ours has never leaked anywhere, even when we first seasoned the tent. Its been in some really heavy rain too, like i said previously it sounds like you've received a 'bad' one.

Ive now replaced the front main beam that was leaking on ours, interestingly it wasnt as straight forward as i thought. When i first installed and inflated the new chamber the height of the beam was a lot higher than the one next to it, i started to get worried because you commented and similar issues with this with your tent oakey! The chamber then deflated in a matter of hours. I was told that the valve interconnections are a common place for air leakages, so i checked that they were all pushed home, the white split olive the correct way round and tightened properly. This cycle continued for a number of days, with the tent deflating over night on each occasion. I was convinved that surely theyve not sent a faulty new chamber. Any way i was close to giving up and ringing for another replacement, and I re-did the air outlet valve on the outside once more, this is the hardest one to attached because it only has a small piece of pipe to attached the valve onto and the tent fabric gets in the way. This time it worked! No air leakage whatsoever, the reason ive put this on is because im sure others could have the same problem if they replace a beam, i may look at getting some liquid ptfe to put on the joints if i ever do it again. Oh and the beam now sits at the same height as all the others, i can only assume it needs a few inflates/deflates before it sits correctly inside the fabric.


Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes

New! Please upload a photo of your tent to the Tent Showcase!



In order to post a reply you will need to register, or if already registered please log in here

  Prev       Next

Jump To Page:  1  2  3  4

Quick Links - All Forums - Tent talk. Advice, info and recommendations - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...














5838 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement


Advertisement


UKCampsite.co.uk
2024 Advent Calendar


Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder