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Subject Topic: Coleman - Galileo L Tent
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03/7/2007 at 9:02pm
 Location: Whittlesey
 Outfit: Outwell Minnesota 4
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Joined: 28/6/2007

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Hi cin200899.

I also have had the same problem with the roof light as you may have read but fortunately no problem with the quality of the groundsheet (yet).

If you send your tent back can you let me know what your supplier says?

I think you should get a refund for faulty goods.

I am also thinking of returning my Galileo L because of the roof only, after all, goods should be fit for purpose, which I reckon should cover this as a tent you cant use in the rain is about as useful as a chocolate fireguard.

I wonder if anyone else reading this could advise me.

John H



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10/7/2007 at 12:40pm
 Location: bolton
 Outfit: coleman galileo l
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Hi Johnh605

Just to let you know, my husband took the Galileo back to Go Outdoors last Thursday complete with photograph of pregnant bulge from skylight and was told that it would be returned to the manufacturers to be checked.

Received a phone call last night (Monday) to say that when the salesman showed picture to his manager, the manager immediately said that it was obviously a design fault from a faulty batch (I hope this comment covered the rips in the groundsheet as well), there was no need to send it back to the manufacturers and that if we were happy, we could have a new Galileo.  They said that of all the Galileos sold so farfrom their store, this has been the only one to experience this problem and this is why they feel it is from a faulty batch.  We have decided to try another tent as apart from the described problems, we really like it and are collecting today. 

Needless to say, we will be erecting it in the garden and hosepiping the roof to check the problem doesn't recur.  Watch this space ...............!!!



14/8/2007 at 2:06pm
 Location: Chesterfield
 Outfit: Outwell Bear Lake 6
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Hi cin200899.

My wife and i are considering buying the Galileo L and were wondering how you are getting on with your replacement model ? We also appreciated the thorough report from johnh605 and would welcome any advice he or anyone else may have regarding our possible purchase of the Coleman Galileo L . Our other possible choice is the Vango Vail 500. Any comments will be appreciated.

Regards.



Post last edited on 14/08/2007 14:12:49



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