I used them for a recent purchase of a few small items and they were very good at keeping me informed of progress, one of my items was out of stock so the main order was sent minus the out of stock item
I was given a date when the out of stock item would be available and it was shipped on its own when it was back in stock
Great service
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Thanks again - as you'll see from my other post (eek, no idea how to link to it though!), I've just bought my first proper tent - a Khyam Ontario 8. They were really helpful...now we just have to wait for it to arrive...!!
We put in quite a big order recently. It came fairly quickly (4 days maybe) was well packed and all seemed ok. Except that it wasn't. One of the things we'd ordered was a Kitchen stand thingy and the melamine/formica table bit had a small crack in it. Despite a couple of emails I've heard nothing from them. Bit poor tbh