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Quote: Originally posted by f1ferrari0 on 10/7/2007

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I just emailed them again this morning asking about exchanging our Leben for a Rage Alto DX. Maybe its better if they say no. I am pleased with their customer service and as I've said before, they are the suppliers not the manufacturers. I wouldn't want to work there, they must take a fair amount of aggro from customers if the posts on here are anything to go on. I try to keep it civil and polite in my emails as they also continue to do, I have found them very helpful so far : )

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Call me a cynic but i'm not to sure about that, i went on the Leben website, chose a tent and clicked on "buy now", it immediately linked me to tentastic, similarly, when you click on the find supplier, again it only links to Tentastic, the same thing happens on the Rage website, who's pulling the wool over whose eyes?

Quote: Originally posted by f1ferrari0 on 30/6/2007

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Hiya Annie, really hope you do manage to get away soon.

The kiddies loved it whilst weather held out, even while in a muddy field in their welly boots! My 3yr old now say she doesn't like camping but she was distraught when we were packing her 'bed' up the other day when we were coming home. We only went down to teh edge of The New Forest but it was a lovely site and I'd go back if I knew it'd be dry or that we'd be closer to the loo!

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Which site was it that you stayed on in The Forest?

Hiya Beccy, many apologies for teh delay in replying. The site was Green Pastures, Ower. Only a smal site, which is what we prefer, look it up on here, it has many positive reviews. It would have been much better if teh weather had not been quite so wet!

As for ongoing Leben Aachen tent, I posted this on the Rage tent debate earlier but relevant here too..

"Without wanting to add fuel to the fire as it were, I would just like to say that even though we've had a very bad expereience with a Leben tent, we have actually asked for it to be replaced with a Rage Alta dx. I am prepared to give it a go and from the pictures, it definitely looks a lot better made than the Leben.

So, yes, we've had a bad experience and I acknowledge that it may not our only  one with Tentastic, but I am prepared to give it another go. Their customer service is very good, no argument and everything done via email so I have copies of everything.

At least next time we go camping, we'll take both tents (Rage and Lichfield), just in case it all goes wrong"

Quote: Originally posted by f1ferrari0 on 12/7/2007

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Hiya Beccy, many apologies for teh delay in replying. The site was Green Pastures, Ower. Only a smal site, which is what we prefer, look it up on here, it has many positive reviews. It would have been much better if teh weather had not been quite so wet!

As for ongoing Leben Aachen tent, I posted this on the Rage tent debate earlier but relevant here too..

"Without wanting to add fuel to the fire as it were, I would just like to say that even though we've had a very bad expereience with a Leben tent, we have actually asked for it to be replaced with a Rage Alta dx. I am prepared to give it a go and from the pictures, it definitely looks a lot better made than the Leben.

So, yes, we've had a bad experience and I acknowledge that it may not our only  one with Tentastic, but I am prepared to give it another go. Their customer service is very good, no argument and everything done via email so I have copies of everything.

At least next time we go camping, we'll take both tents (Rage and Lichfield), just in case it all goes wrong"

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Quote: Originally posted by caster on 10/7/2007

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Quote: Originally posted by f1ferrari0 on 10/7/2007

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I just emailed them again this morning asking about exchanging our Leben for a Rage Alto DX. Maybe its better if they say no. I am pleased with their customer service and as I've said before, they are the suppliers not the manufacturers. I wouldn't want to work there, they must take a fair amount of aggro from customers if the posts on here are anything to go on. I try to keep it civil and polite in my emails as they also continue to do, I have found them very helpful so far : )

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Call me a cynic but i'm not to sure about that, i went on the Leben website, chose a tent and clicked on "buy now", it immediately linked me to tentastic, similarly, when you click on the find supplier, again it only links to Tentastic, the same thing happens on the Rage website, who's pulling the wool over whose eyes?

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Well, as originator of this post and what has been said here, and on other threads, a healthy (and a sometimes not so friendly) debate has ensued.

I think that we have established that Leben/Rage tents are not the devils backrubber that some wish they were for the price that they sell for. Several people have had bad expereinces, including myself but on the other hand, several people have had good expereinces with their tents from these makers. Long may they continue to do so and if they don't, Tentastic customer service has been superb in dealing with the issues raised with our faulty Leben. I wish them all the best but also that they pass on the quality issues to the tent manufacturers so that they improve : )

I just found this on a google search for our tent lol

Brought back MANY memories I can tell you as I re-read the posts

Maybe handy for any newbies looking at cheap tents online for this summer?