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Big thank you to Andrew at the aftersales support team at Vango.

I have an oregon 600 and had lost one of the hook/elastic strap that secures the bedroom pod to the pegging strap.

After contacting two of their dealers they advised me to contact Vango direct as they could not supply me the parts to repair. After one e-mail to Vango they have supplied me with enough parts to stock a small shop!!

Thank you very much Andrew and Vango. I am 100% sure that when I come to replace my Oregon that I will purchase another Vango tent. Possibly the Colorado 800DLX if the misses will allow!

There is another thread on here with a recommendation of the Vango tents, good to know that service is great. I like the idea that they come with a lifetime guarantee.

Thanks for sharing, I'm sure many will find this usefull