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Subject Topic: NEBRASKA XL Post Reply Post New Topic
19/8/2007 at 10:09pm
 Location: north west
 Outfit: None Entered
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Joined: 19/8/2007

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Hi new to this board,just bought NEBRASKA XL,.Went to devon and the tent leaked through all seams.Anyone any views on outwell? as you cant seem to contact them,wiil be using trusty old tent next time! 


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19/8/2007 at 10:14pm
 Location: Lincolnshire (with Derbyshire blood !)
 Outfit: Outwell Georgia XL
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Joined: 14/8/2006

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Hi, welcome to Uk campsite.

Regarding the Nebraska XL..... do a forum search for the tent and you will find a lot of posts.

The Nebraska does have massive issues with leaks ( we returned ours last year !) so you may be advised to get your money back as soon as poss. The supplier should not refuse you a refund as this is a known problem with this tent.

Good luck.

PS. We stuck with Outwell and went for the Georgia XL... great tent, no issues.



19/8/2007 at 10:32pm
 Location: north west
 Outfit: None Entered
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Yes thanks for advice been told by supplier [go outdoors]to return tent and they willsend it away for testing,if it leaks i get my money back.Another prob was that i couldnt get tent up till i removed strap from pin also couldnt walk on one corner of living space as ground sheet high and pulling away,same corner of forementioned strap!.all in all i am dissapointed because the tent is ideal for what we want and they are not cheap so i will post any developments.  


20/8/2007 at 7:05am
 Location: Cheshire
 Outfit: Riva Dandy Dimension
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Joined: 14/2/2006

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Quote: Originally posted by black 54 on 19/8/2007
Yes thanks for advice been told by supplier [go outdoors]to return tent and they willsend it away for testing,if it leaks i get my money back.Another prob was that i couldnt get tent up till i removed strap from pin also couldnt walk on one corner of living space as ground sheet high and pulling away,same corner of forementioned strap!.all in all i am dissapointed because the tent is ideal for what we want and they are not cheap so i will post any developments.  

Go Outdoors have no justification for not refunding your money on the spot.  There's a known issue with the Nebraska which I am sure they are well aware of.

Steve



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20/8/2007 at 8:05am
 Location: None Entered
 Outfit: None Entered
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Which  go outdoors do you live by? Some branches offer a refund no quible but the leicester one seems to want to send it back for testing.Was it sold to you in the boxes?


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20/8/2007 at 8:28am
 Location: West Midlands
 Outfit: Outwell Nebraska XL & Ford Galaxy V6
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Joined: 09/7/2007

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I had a bent pole on my Nebraska XL, (another known issue) and Go Outdoors at Coventry wanted to send our whole tent away for "assesment" instead of just replacing the faulty pole.

After an hour of ranting and they "found" a spare set of poles out the back. Presumably they where from another returned XL as they had been used, but were not bent so saved out holiday that started a week later.

 

 



20/8/2007 at 8:52am
 Location: None Entered
 Outfit: None Entered
View suns's Profile View Profile   Reply to suns Reply   Quote suns Quote  
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bigfootcookie i think you had the right idea. play your face untill you get a result.totally unfair to hold on to your money


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