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Subject Topic: Tent instructions and poles Post Reply Post New Topic
25/8/2007 at 11:59am
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Hi

I was wondering if anyone out there would be able to help me. I recently purchased a Sportura Villa 8 berth tent and when I have assembled it, there are a few bits missing.

Missing parts:

Instruction manual for assembling the tent (email copy would be great if anyone already has one).

In the entrance - 2 poles run over the top to provide the heght (both fit into banana shaped bracket within the inner tent). These are both missing.

From the entrance (bracket is banana shaped) there is a pole that then goes from the top (beside above missing pole) to the ground and this is also missing.

If anyone would be able to let me know where I could purchase these items then I would greatly appreciate your help.

Best regards and many thanks in advance.

Helena Merrylees.



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25/8/2007 at 12:04pm
 Location: Dorset
 Outfit: Lots.mainly Cabanons!
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Did you buy the tent from Costco?

I've only seen these in Costco and they are very good at taking things back even if you bought things a little while ago.


-------------
Piglet


25/8/2007 at 12:11pm
 Location: Scotland
 Outfit: Jeep G-Cherokee Adria Adiva 642UP
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Hi Helen

Welcome to UKCS.

Where did you purchase the tent?

If new, go back to the shop (sorry if it's obvious). If second hand, and got in person e.g. freecycle, can you go back to who you got it from?

It's not a make I'm familiar with, so googled it and it appears only to be sold on e-bay. You can get some good bargains on there, but be careful about quality. If you bought off ebay, definitely go back to the seller. Also, if you have it pitched somewhere, give it a good long soaking with a hose to check it is waterproof and there are no leaks. And I mean a long soaking, it may be only showerproof, in effect, and unable to withstand a heavy downpour (not unusual in this country, unfortunately!)

BTW, most tents do not come with instructions (and a lot of those that do are worse than IKEA instruction sheets!)


25/8/2007 at 4:20pm
 Location:  Anglesey - Wales
 Outfit: FoST
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Speak to the person/shop you bought the tent from and let them know that items are missing and could they give you the missing items or give you a contact number for the manufacturerwho should send you out the items gratis.

I have never heard of that make of tent so cant help with instructions I am afraid

Good luck obtaining the items you need or getting a complete replacement tent.

Kitten x

ps - Welcome to the Forum



-------------
Degsy Rowlands is my love, my life and a lunatic!!!!!!!! Louise x


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31/8/2007 at 5:03pm
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Hi Helana,

Did you get anywhere with your instructions and missing parts? I too was recently given a Sportura Villa tent and have been trying to put it up using the pictures on ebay...... I've got a couple of damaged poles so am looking for somewhere to get replacements [without having to buy an other tent :-) ]

Ta

Mark



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31/8/2007 at 10:07pm
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Hi,

I can email you a copy but you've not provided your email address ?

There is a slight rip in one corner but hopefully it is still sufficent for you to complete the task :-)

raymond.purdon at ntlworld.com



02/9/2007 at 11:08am
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Quote: Originally posted by SporturaVilla on 31/8/2007

Hi Helana,

Did you get anywhere with your instructions and missing parts? I too was recently given a Sportura Villa tent and have been trying to put it up using the pictures on ebay...... I've got a couple of damaged poles so am looking for somewhere to get replacements [without having to buy an other tent :-) ]

Ta

Mark




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02/9/2007 at 11:12am
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Hi Mark

The shop where I bought the tent actually replaced the tent for one that had the missing parts. Unfortunately the only company that replied to my question was a company in New Zealand called Outdoor Action and they wanted £50 for the three missing poles.

Sorry I couldn't help more.

Helena



02/9/2007 at 11:12am
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Quote: Originally posted by ramiep on 31/8/2007

Hi,

I can email you a copy but you've not provided your email address ?

There is a slight rip in one corner but hopefully it is still sufficent for you to complete the task :-)

raymond.purdon at ntlworld.com




02/9/2007 at 11:14am
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Hi

Thank you very much for replying. I would appreciate it if you could send me a copy of the instructions to HelenaJim at blueyonder.co.uk

Many thanks.

Helena



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07/9/2007 at 5:59pm
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   You are all a great lot out there, this is the best site for help with camping. With all your help I have now got a tent with poles that are all there, and thanks to Raymond I also have instructions for set up. I have been camping many times before and love it, with the villa tent we will just have more room for all the stuff I take. Anyway many thanks once again for all the help, I know what to do if I need anything else and I will help people too if I can.(Very happy lady)

          Helena98



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via mobile 29/3/2022 at 9:48pm
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Hello there, I've just bought a second hand Sportura Villa that doesn't have instructions! I found this thread and thought I'd post on the for that someone might still have a copy they would be willing to email?

I'm trawling the internet in the hope of finding a manual

I'm David at Carboni dot co dot uk



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