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27/8/2007 at 7:55pm
Location: Essex and Norfolk Outfit: Khyam Ridgidome XL & canvas bell tent
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That's unfortunate, I used to have an 'XXL Classic' which is now about six years old (the older maroon coloured version) and that is still in very good condition (I passed it to friends a couple of years ago)... It hasn't shown any signs of deterioration yet on the seam taping or material. This summer, there was a little 'seeping' from a couple of 'stress point' areas on the seams, but that was easily cured with seam sealant..
I now have the smaller 'XL Classic' which is now nearly three years old. Both tents have been subjected to every weather condition imaginable over the years (bar snow & ice!) and have performed well, with no problems...
I don't know how you stand as regards returning it after two years, but I've never heard of the 'sealing tape' coming away after such a short time... I understand that UV damage does, in the end, lead to deterioration of the material & taping, but not after such a short time...
I would be inclined to ask your retailer about it and see what they advise. Khyam are generally quite good at replying to queries from customers, so perhaps another E-mail to them, in case your first one has been 'lost in the system' somehow...
------------- "Essex Kingfisher"
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