Joined: 09/3/2006 Diamond Member
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We bought an Outwell Nebraska XXL in 2006 which was replaced THREE times, the last time it was replaced we chose a Vermont XL instead. Our first Nebraska was replaced because it had various faults, such as holes in fly screens etc, the second one leaked like a sieve and the third was discovered to have an 8 inch hole in it where the tent wasn`t sewn to the SIG. All of our tents were replaced immediately when we returned them with no quibble at all.
The third one was just out of its warranty when we returned it, but it was taken back as faulty with no quibble. We were asked at the time if we wanted another Nebraska, a full refund or if we wanted, we could have another tent in replacement.We said we would rather wait until this years models were out, which we were told was fine and early this year we asked for the Vermont XL and duly received our 2008 model. Not only did we get the new tent, but Yeomans at Ambleside who are the company I am talking about, exchanged the footprint and carpet we had for the Nebraska, for a new carpet and footprint for the Vermont. The excellent service we have received from them has ensured that they will retain our custom and we wouldn`t think of going elsewhere for a tent.
The Vermont XL was taken to York for a week over the Bank Holiday and withstood some good winds and torrential rain with no problem at all. We used Delta pegs and the tent never moved. No sign of a leak even though the rain was horrendous at times. We are really pleased with the tent, so another thumbs up here
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