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   Camping under canvas -  Tent talk. Advice, info and recommendations 		Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Vango, praise where it is due Post Reply Post New Topic
PersonLQA!
12/7/2008 at 6:54pm
 Location: West Midlands
 Outfit: Vango Diablo 600 Vango Vail 700 View LQA!'s Profile View Profile   Reply to LQA! Reply   Quote LQA! Quote  
Joined: 04/7/2005

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We bought a Vango Vail 700 last autumn and used it for a weekend and recently used it again but this time one of the carbon window visor rods split. i was a bit miffed especially as I couldn't find the receipt. I emailed Vango and they requested we send the rod in and they'd see what they could do as the tent is now discontinued.

Well they DHL'l it back in exactly 8 days (including postal time). The rod was was either repaired or replaced.

Excellent service. Now for a nice weekend to try it out.

-------------
Now into our fifth year...


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Personcal+issysmum
12/7/2008 at 9:29pm
 Location: None Entered
 Outfit: Vango Diablo 900 & Montana 4 View cal+issysmum's Profile View Profile   Reply to cal+issysmum Reply   Quote cal+issysmum Quote  
Joined: 24/6/2007

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Hi

The big advantage of buying from a good manufacturer like Vango

Jen



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