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Hi, we have for the second time pitched ours in the garden and both times we have struggled to lift the first two poles up from the ground into an upright position.  It almost feels like you are pulling against gravity.  It looks so easy on the pitching video.  Has anyone else got the same problem or is there a knack?

Please help!

Hi Debbie - we did open the door out a bit but must admit not fully.  Will try that next time.  Problem is it's not a very big door and on the opposite side is the porch.  Should we open this also do you think?

Thanks

Thanks for the suggestions.  Will definately try this next time we pitch.  One more thing, sorry to be a pain but we have noticed that water seems to be dripping from the porch roof inside.  Not lots but it is definately damp to the touch.  Seems to be fine on the roof everywhere else but the porch.   Is this just condensation do you think?

Thanks again.

Just used our Idaho XL for the first time.  Love the tent but when we took it down, 4 of the poles lost the elastic connecter bits inside (I'm sure there's a technical name for them!).  Anyone else had this problem?  We've got poles in pieces now - does it matter?

Quote: Originally posted by lisao on 11/8/2008

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Just used our Idaho XL for the first time.  Love the tent but when we took it down, 4 of the poles lost the elastic connecter bits inside (I'm sure there's a technical name for them!).  Anyone else had this problem?  We've got poles in pieces now - does it matter?

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We have only pitched ours in the garden twice but already the elastic in one of the wardrobe poles has snapped.  Some of the poles do seem a bit dodgy although the elastic is still present, doesn't seem like it would take much to snap. 

Unfortunately we cannot go back to a retailer as we bought ours privately, so we will have to repair ourselves.  I don't think I can go to Outwell directly can I?   It did have a couple of leaks on the seams but we have used seam sealant and fingers crossed seems to have worked.

I just hope nothing else goes wrong!!!!