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The warrenty doesn't cover the poles. Poles are a bit like tyres on a bike or car...you expect to have to replace them on a regular basis. Plus pole sections can split for all sorts of reasons, the most common one being it getting overstressed while erecting or taking down the tent. (Usually because of clumsy handling or a rogue gust of wind.) But it can also split just because you dropped the pole bag or something heavy got packed on top of it in the car.

Apart from that it's generally accepted that Vango have one of the best after sales services of any of the major tent manufacturers. Up until last year they did in fact send out free replacement poles at the drop of a hat, but the system got abused in the end and they had to cut back on this. Shame, really, otherwise they would have probably sent you a new section.

Don't worry though. It's a simple and cheap job to replace a split pole section. Take  the pole to your local camping place and they'll sort out the size for you, plus a rethreading kit. (Though you can manage without this last.) Get a couple of spare sections for the tent repair kit too....it's far better to mend a pole on the spot than have a weak pole in your tent, which can place extra stress on the other poles.