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Subject Topic: Vango Diablo 400 Post Reply Post New Topic
14/9/2008 at 3:11pm
 Location: Suffolk
 Outfit: Vango Diablo
View muddy puddle's Profile View Profile   Reply to muddy puddle Reply   Quote muddy puddle Quote  
Joined: 31/8/2008

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Some advice needed please for a new camper.

We got ourselves a Diablo earlier in the year and had two successful weekend trips. We have just come back from our first proper camping trip with four broken poles! The elastic in one of the poles has broken and three poles have spilt. There was a breeze but it was not what I would consider very windy.

Any idea why this has happened and if it's something we did wrong?

I came away from the whole experience rather disheartened.


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14/9/2008 at 7:35pm
 Location: renfrewshire
 Outfit: vango diablo 900xp
View ally4287's Profile View Profile   Reply to ally4287 Reply   Quote ally4287 Quote  
Joined: 14/9/2008

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dont worry about it,vango lifetime guarentee so just contact vango,they will change them or repair

-------------
ally


15/9/2008 at 12:31pm
 Location: Manchester
 Outfit: Gelert Corona 6 and Quechua base
View MOUSEMAID's Profile View Profile   Reply to MOUSEMAID Reply   Quote MOUSEMAID Quote  
Joined: 18/2/2004

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that must be disappointing.  We have survived, gales and storms for the last 4 years in our trusty 400...Mind you erecting can be a bit fraught...until OH decides to listen to instructions rather than just pushing and pulling regardless!

You should be fine though...you bought a quality tent from a reputable company that won't just disappear when you need parts replacing.



15/9/2008 at 12:50pm
 Location: Newton le Willows LANCASHIRE
 Outfit: Burnt out wreck
View Safeway56's Profile View Profile   Reply to Safeway56 Reply   Quote Safeway56 Quote  
Joined: 01/3/2005

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Didn't want to start a new thread just for this but it seems to be an absolute bargain..Cabanon plus roof box just for the price of a roof box...175 quid. No,it's not mine !!

http://rover.ebay.com/rover/1/710-5232-2978-1/1?AID=9479574&PID=1428744&mpre=http://cgi.ebay.co.uk/cabanon-6-person-frame-tent-plus-roofbox-and-extras_W0QQitemZ120305572382QQcmdZViewItem?hash=item120305572382&_trkparms=72%3A1090%7C39%3A1%7C66%3A2%7C65%3A12%7C240%3A1318&_trksid=p3286.c0.m14



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15/9/2008 at 1:02pm
 Location: East Kent
 Outfit: Cabanons x 2. Norfolk Lake
View Bradybunch4's Profile View Profile   Reply to Bradybunch4 Reply   Quote Bradybunch4 Quote  
Joined: 07/3/2008

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Someone on here bought a tent off ebay this weekend, someone who was selling two cos they`d bought a caravan, and its mouldy and torn, if you`re looking at this find the thread and ask her who her ebay seller was.

Probably a coincidence, but I`m a cynic



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15/9/2008 at 3:01pm
 Location: Newton le Willows LANCASHIRE
 Outfit: Burnt out wreck
View Safeway56's Profile View Profile   Reply to Safeway56 Reply   Quote Safeway56 Quote  
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100% positive feedback


15/9/2008 at 3:57pm
 Location: East Kent
 Outfit: Cabanons x 2. Norfolk Lake
View Bradybunch4's Profile View Profile   Reply to Bradybunch4 Reply   Quote Bradybunch4 Quote  
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My apologies, was a coincidence.....just hate someone to buy a damaged tent.......

We`ve never had any problems with ebay, I have to say



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24/9/2008 at 7:29pm
 Location: Suffolk
 Outfit: Vango Diablo
View muddy puddle's Profile View Profile   Reply to muddy puddle Reply   Quote muddy puddle Quote  
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We're all sorted now. Went back to the shop we got the tent from and they have given us a new set of poles. I'm still at a loss as to why it happened and hope it wasn't something we had done. We're all packed away now ready for next year.


24/9/2008 at 8:21pm
 Location: Wirral
 Outfit: Nothing but we are caravan hunting
View magicaly's Profile View Profile   Reply to magicaly Reply   Quote magicaly Quote  
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Probably nothing you did muddy puddle. Your original poles were problably damaged in some way. Slight cracks or something. We had the 400 for a year and, like mousemaids, it stood up to all sorts with no pole damage.

Carol




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