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Subject Topic: Wynnster Phoenix 6 Post Reply Post New Topic
07/4/2009 at 6:54pm
 Location: Hull
 Outfit: None Entered
View WarriorSoul's Profile View Profile   Reply to WarriorSoul Reply   Quote WarriorSoul Quote  
Joined: 07/4/2009

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Hi to all, this is my first posting,

 

Does anyone own a Phoenix 6 tent?  I'm having a few problems as I've just recently bought this tent only to discover one of the poles is missing. I've taken it back to my local shop but they're having problems getting hold of the pole from Wynnster as it's a discontinued model. The shop seem to be a bit clueless as to solving the problem and I really don't ant to have to exchange it as we got a good bargain plus with the living space,Hydrostatic Head etc it's ideal.

The poles we do have are re and blue (for the sleeping compartment) 2 black and 1 white.  I've been told the missing one is yellow but does anyone know where this is used on the tent? Is it for the canopy or for the main dome? If it's for the canopy could we use the tent without it until we're sorted? (from the pics I'd say it could just be guy-roped as it soesn't seem to be integral to the main frame).  Also if we can't get a replacement, would it be possible to build a new pole?

 

Sorry if this rather long-winded but we're booked into a site next week and still want to go with this tent.

 

Cheers

Mike



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07/4/2009 at 7:13pm
 Location: norfolk
 Outfit: Hypercamp Esvo Cabanon
View rochford6's Profile View Profile   Reply to rochford6 Reply   Quote rochford6 Quote  
Joined: 06/3/2009

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Cant really help with what the pole does but i would try calling Wynnster direct and speak to customer services and explain the situation, maybe they can help.

Edit - just checked out the Wynster FAQ and they tell you to contact a local stockist.

On the Wynnster website they have a map of stockists, maybe try another stockist for the pole



-------------
Brian



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