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Help Please.

can anyone that has either seen on own the Royal Pescara 8 please confirm if the tent poles should have a pleat at the top of the pole to add strength to the bend in the pole?

I have now had 3 poles bend at the top when either pitching or taking the tent down. It doesn't seem to take much at all to bend the poles and once they are bent they are pretty much knackered.

I have contacted the shop where I purchased the tent and they sent me some more poles. Yet they are the same as the original ones that bend very easily. 

I am now outside my twelve months warranty and only have 5 good poles left when I need 4 for the central part of the tent. If they continue to bend in there current state this could turn into a costly repair.

Any help or advice is greatly appreciated.

Thanks Mark

Hi,

I think, from memory, that yes, they should have a small pleat / crease in the pole, they sort of go square shape.

We are in the second year of using this tent, and suffered some real bad weather last year, but have no bent or broken poles.

I think you might have to try and pursue this from where you bought it, although if you are outside the warranty you may have difficulties.

If I remember, i will take some pics of the poles when we unpack this coming week, but you will have to wait another week to see pics, sorry!

Hi Louise & Family,

thanks for the reply. I have spoken again this morning to the shop where I bought my tent and they have told me that a manager would ring me back. I hope that they can resolve this problem as the poles are clearly not fit for purpose. Then the fact that the tent is out of warranty becomes irrelevant.

If it is possible to get some pics of the poles that would be great.

Any way off camping this afternoon, so that's hope no more poles bend or I will be totally knackered.

Thanks

Mark

Indefinite time as to when I might expect one, so in the meantime I have straightened the pole out and filled the corner with "Davids" resin, so we can use the tent. I rather liked our Pescara but the red poles do put a mocker on things

Quote: Originally posted by nissbird on 29/6/2009

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With a slight wind on both occasions one of our pescara tent poles has bent twice(red one), Tamworth Camping can't get hold of one for me and have given me an <P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Indefinite </SPAN>time as to when I might expect one, so in the meantime I have straightened the pole out and filled the corner with "Davids" resin, so we can use the tent. I rather liked our Pescara but the red poles do put a mocker on things

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The carpet is great, we've got one. I intend using velcro fixing points for it, so it will stay in position better. In addition I shall be attaching extra fabric loops to the ground sheet so I can pull it tight across the ground and prevent the ground sheet ballooning when the wind gets up.

We had a problem with our poles, and the shop we bought it from gave us some new ones, but we went for a weekend and has the same problem, the poles have bend at the top and we feel its weakened them.

MWalke Did you go direct to Royal.  We bought ours about a year ago

Quote: Originally posted by caz890 on 30/6/2009

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We had a problem with our poles, and the shop we bought it from gave us some new ones, but we went for a weekend and has the same problem, the poles have bend at the top and we feel its weakened them.MWalke Did you go direct to Royal.  We bought ours about a year ago

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Our dealer gave us some more poles but we used it again and the same problem happened.  I wish we hadnt bought that one now, love the size, but saw the Bordeaux one on site this weekend, and looked easier to pitch.

Our dealer are still doing Royals but no Pescara

I bent one of my poles the first time I put ours up on my own. My local camping shop (HIghbridge Caravans) normally keep a range of poles in stock. When I needed a replacement they were out of the red ones but ordered me one in which only took three days to deliver.

I will only attempt to put the tent up on my own now if there is now wind at all, but once the centre section of the tent is up (the red poles) I can carry on on my own.

Do you leave your pods in and also leave the ZIG in.  We have pitched this tent three times and bent the poles on the middle part twice.  We did wonder if it was too heavy if all left intact

We leave the pods and ZIG in ours, before we lift the centre section I go inside and push it up while DH stays outside and makes sure the legs are positoned correctly, that way it is supported in the centre. 

Quote: Originally posted by nissbird on 29/6/2009

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With a slight wind on both occasions one of our pescara tent poles has bent twice(red one), Tamworth Camping can't get hold of one for me and have given me an Indefinite time as to when I might expect one, so in the meantime I have straightened the pole out and filled the corner with "Davids" resin, so we can use the tent. I rather liked our Pescara but the red poles do put a mocker on things

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