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Subject Topic: sunncamp aftersales Post Reply Post New Topic
Personmaryem
16/6/2009 at 10:06am
 Location: None Entered
 Outfit: None Entered View maryem's Profile View Profile   Reply to maryem Reply   Quote maryem Quote  
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I have been trying to contact "Graham" who works in aftersales for the past year to buy a replacement pole for my day tent. I have had no joy despite numerous phone calls and emails. I currently have a sunncamp evo but would be concerned about buying another sunncamp tent as I fear that any problems after purchase would be impossible to address. Has anyone else had any similar problems.


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Personsunvalleysue
16/6/2009 at 10:14am
 Location: The Love Shack
 Outfit:  BearLake 6 and a hot water bottle. View sunvalleysue's Profile View Profile   Reply to sunvalleysue Reply   Quote sunvalleysue Quote  
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Hi Maryem,

Have you tried going through a Sunncamp retailer and get them to order you one.
Is it not possible to buy a non sunncamp pole from a tent retailer.

-------------
Sue & Phil
--------------------- I Love My AeroBed    


Personsuns
16/6/2009 at 12:18pm
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Google 'Sunnflair' im sure this is there web name.


Personbeefysmum
16/6/2009 at 12:48pm
 Location: swansea
 Outfit: Avondale corfu sunvalley 8 View beefysmum's Profile View Profile   Reply to beefysmum Reply   Quote beefysmum Quote  
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sunncamp replacement poles here .

But any fibreglass pole of the same diameter will be okay to use ,you just cut the length to fit with a junior hacksaw. you can get them in most camping shops .

The outwell replacement poles are very good qualty and are on special offer

here

-------------
Debbie


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PersonBreeze
17/6/2009 at 1:44pm
 Location: Selby
 Outfit: Mazda Bongo View Breeze's Profile View Profile   Reply to Breeze Reply   Quote Breeze Quote  
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I must admit when I needed replacement poles I got through with no problem, they were dispatched very quickly too. Couldn't fault them. Maybe this Graham doesn't work there anymore?

B



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