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Subject Topic: Had a major catastrophe on Friday evening Post Reply Post New Topic
Personbluebottle187
06/7/2009 at 11:20am
 Location: West Sussex
 Outfit: Outwell Montana 6 View bluebottle187's Profile View Profile   Reply to bluebottle187 Reply   Quote bluebottle187 Quote  
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We were at a lovely little site down in Kilmeston, Hampshire and the sun was gloriously hot and the view across the valley wonderful. The children were excited and looking forward to their second weekend in our cosy little tent, a Lichfield Vermont 4DLX - purchased in the sales this spring.

I put the frame together and pulled the canvas over. Got inside and raised the tent off its 'knees' and felt a lovely breeze come across the valley, whereupon the tent swayed and collapsed around my ears!!
The air was clear and sweet but my language was rather blue!

When I examined the cross link tube sections 3 of the 6 were bent as far as actually splitting. In each case the failure point was where the reinforcing sections had been tack welded on. The external tube diameter is 3/4" so ought to be substantial enough to handle the rigour of a gentle British summer breeze.............

The unfortunate thing is that it will not be a simple matter to repair the cross sections as they are angled specifically for the section that they are intended for, hence the colour coding.

Woe is me as I would hate to have to write off such a lovely weekend tent all for the want of 3 cross section pieces.

I would be interested to know if anyone else has experienced frame failure in such mild weather conditions as I'm sure the failure is more due to the design of the cross piece itself not making it twist resistant enough.

Steve



Post last edited on 06/07/2009 11:57:07

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And I thought this was supposed to be fun!!


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Personmumshadenough
06/7/2009 at 11:59am
 Location: Somerset
 Outfit: Raclet Astor 300 & something new View mumshadenough's Profile View Profile   Reply to mumshadenough Reply   Quote mumshadenough Quote  
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Oh my god. now that would definitely ruin a weekend camping!

Was it a new one? If so I'd send it back. If not you might be able to get them replaced.

We had a slightly broken second hand cabanon, and ordered 3 new poles for it from cabanon costing £21 and now it's as good as new!

Might be worth a try calling their consumer information line here 0844 8110535
Hope you get it sorted.

Emma


Personbluebottle187
06/7/2009 at 12:10pm
 Location: West Sussex
 Outfit: Outwell Montana 6 View bluebottle187's Profile View Profile   Reply to bluebottle187 Reply   Quote bluebottle187 Quote  
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Hi Emma,

It spoiled the first few hours while I muttered, bent and twisted it roughly back to shape so I could peg it down. After that I stopped moaning and enjoyed the scenery, children and red wine instead! Started muttering again when it came time to break camp Sunday morning though as the harsh reality set in!

I bought it new from Yeomans in April. Been trying their customer services all morning but no reply there yet, must be busy with the sales again.........

Steve

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And I thought this was supposed to be fun!!


Personcampasarow
06/7/2009 at 1:08pm
 Location: Somerset
 Outfit: Vango Solace TC 500XL View campasarow's Profile View Profile   Reply to campasarow Reply   Quote campasarow Quote  
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An identical thing happened to our first frame tent which was a hawley Goodall badged (but in essence a Lichfield) 4 person.

I took the offending piece of frame to a small welding/engineering company who repaired it for a very modest charge and it came back even stronger than before.

campasarow



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Vango Solace TC 500XL Airbeam
Vango Capri 400XL Airbeam




Grieving the loss of my Coleman Evolva and Sunncamp Palace

______________________________
I never miss an opportunity to miss an opportunity


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Personbluebottle187
06/7/2009 at 2:46pm
 Location: West Sussex
 Outfit: Outwell Montana 6 View bluebottle187's Profile View Profile   Reply to bluebottle187 Reply   Quote bluebottle187 Quote  
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Hi campasarow,

I did consider trying to weld up the offending pieces but 3 cross pieces are affected with 4 of the angles split and twisted out of shape - I think it would be difficult to replicate the original angles.

I have just spoken with Yeomans and sent them images of the damaged sections. They immediately agreed that the welds are at fault and have refunded the full purchase price along with collection. An excellent company to do business with.

Now what shall I replace it with...........?

Steve

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And I thought this was supposed to be fun!!


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PersonHartley Hare
06/7/2009 at 5:06pm
 Location: North Wales
 Outfit: Bear Lake 4 2016 View Hartley Hare's Profile View Profile   Reply to Hartley Hare Reply   Quote Hartley Hare Quote  
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In this order

Cabanon, Kayam, Outwell.  Cabanon Ebay. 17


Personcampasarow
07/7/2009 at 7:43am
 Location: Somerset
 Outfit: Vango Solace TC 500XL View campasarow's Profile View Profile   Reply to campasarow Reply   Quote campasarow Quote  
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Quote: Originally posted by bluebottle187 on 06/7/2009
Hi campasarow,

I did consider trying to weld up the offending pieces but 3 cross pieces are affected with 4 of the angles split and twisted out of shape - I think it would be difficult to replicate the original angles.

I have just spoken with Yeomans and sent them images of the damaged sections. They immediately agreed that the welds are at fault and have refunded the full purchase price along with collection. An excellent company to do business with.

Now what shall I replace it with...........?

Steve

Good outcome. Now you'll be spoilt for choice

campasarow

-------------
Vango Solace TC 500XL Airbeam
Vango Capri 400XL Airbeam




Grieving the loss of my Coleman Evolva and Sunncamp Palace

______________________________
I never miss an opportunity to miss an opportunity


Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes

New! Please upload a photo of your tent to the Tent Showcase!


Personbluebottle187
07/7/2009 at 10:04am
 Location: West Sussex
 Outfit: Outwell Montana 6 View bluebottle187's Profile View Profile   Reply to bluebottle187 Reply   Quote bluebottle187 Quote  
Joined: 08/8/2008

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Now scanning eBay and there are a few nice looking Cabanon providing temptation!

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=250454877401
- not sure what model this one is?

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=120443254478

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=250458710076
- I can't make out the name label on the front, any ideas anyone?

Steve

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And I thought this was supposed to be fun!!



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