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Subject Topic: Vango automated email. Post Reply Post New Topic
Personkate w
02/2/2010 at 8:18pm
 Location: Derbyshire
 Outfit: Camplet Concorde Bailey Phoenix+ 420 View kate w's Profile View Profile   Reply to kate w Reply   Quote kate w Quote  
Joined: 25/5/2004

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Very strange, today i've received 3 emails from Vango saying thank you for your query, we'll get back to you asap?  Iv'e not emailed Vango for about 12 months so don't know what that's all about!!

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Kate

Trailer tent, caravan and too many tents!


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Personvti2007
02/2/2010 at 9:14pm
 Location: Derbyshire
 Outfit: Zempire Aero TL View vti2007's Profile View Profile   Reply to vti2007 Reply   Quote vti2007 Quote  
Joined: 22/6/2009

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Have you run a virus scan?

Some of them email everyone you have emailed in the past and it then sets of the autoresponders at the other end.



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I got Bargains!!


Personkate w
02/2/2010 at 9:24pm
 Location: Derbyshire
 Outfit: Camplet Concorde Bailey Phoenix+ 420 View kate w's Profile View Profile   Reply to kate w Reply   Quote kate w Quote  
Joined: 25/5/2004

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Will do, thanks.

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Kate

Trailer tent, caravan and too many tents!


Personspiny
03/2/2010 at 3:41pm
 Location: Liversedge West Yorkshire
 Outfit: CabanonGalaxyDL Amazon600 Icarus500 View spiny's Profile View Profile   Reply to spiny Reply   Quote spiny Quote  
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Nothing to worry about I don't think.
I got the 3 emails too & it's about 12 months since I emailed them, I'm running a mac so no viruses here
Most likely Vango's automatic response system playing up ............... I'll bet it runs on Windoze
However, I suppose a virus scan won't harm anything if you feel the need!

Spiny.

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Never argue with an idiot ........
They will drag you down to their level, and then beat you with experience!


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Personkate w
03/2/2010 at 4:57pm
 Location: Derbyshire
 Outfit: Camplet Concorde Bailey Phoenix+ 420 View kate w's Profile View Profile   Reply to kate w Reply   Quote kate w Quote  
Joined: 25/5/2004

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I ran a virus scan and didn't find anything so fingers crossed they've just sent them to everyone by mistake.  Good to hear it's not just me spiny

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Kate

Trailer tent, caravan and too many tents!


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Personfamilyof4
03/2/2010 at 8:59pm
 Location: northamptonshire
 Outfit: Outwell Georgia 5 Vango Icarus 500 View familyof4's Profile View Profile   Reply to familyof4 Reply   Quote familyof4 Quote  
Joined: 13/8/2004

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I got these too! also emailed them about a year ago!!

familyof4

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Life is to short to do the ironing....


PersonSpeedcamp
03/2/2010 at 9:36pm
 Location: Sunny south coast
 Outfit: Columbia 600 Bude 4 View Speedcamp's Profile View Profile   Reply to Speedcamp Reply   Quote Speedcamp Quote  
Joined: 21/9/2009

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May be all those people who never got answers to their emails - like myself - have had their emails locked away in a Vango 'cupboard' and they're just resurfacing....!

May be they are finally catching on to the idea of customer service...

Helen


Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes

New! Please upload a photo of your tent to the Tent Showcase!


Personkate w
03/2/2010 at 10:46pm
 Location: Derbyshire
 Outfit: Camplet Concorde Bailey Phoenix+ 420 View kate w's Profile View Profile   Reply to kate w Reply   Quote kate w Quote  
Joined: 25/5/2004

Diamond Member
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Forum Posts:   4061
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could have hit the nail on the head there!

 



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Kate

Trailer tent, caravan and too many tents!


PersonelizaD
04/2/2010 at 4:32pm
 Location: Hull East Yorkshire
 Outfit: Outwell Vango Relum & Cabanon!! View elizaD's Profile View Profile   Reply to elizaD Reply   Quote elizaD Quote  
Joined: 28/5/2008

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We got them too - also sent a query about a year ago that was never answered, maybe their server is in a time-warp!!!!

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Eliza D

Camping's not Camping Without Custard Creams!!


PersonAMG Group
04/2/2010 at 5:14pm
 Location: None Entered
 Outfit: None Entered View AMG Group's Profile View Profile   Reply to AMG Group Reply   Quote AMG Group Quote  
Joined: 20/3/2009

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This is a message from Vango:

We are aware of this issue and are presently rectifiying it. Apologies for any inconvenience caused.

As soon as we find out more from our IT department we will post another update.



In order to post a reply you will need to register, or if already registered please log in here

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