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Hi, whilst taking down my outwell Nabraska last week, a tear has developed between the pole sleeve (at one end) and the tent itself - length about 2/3 inches.

What is the best way to repair this? the tent itself is not ripped, and I may be able to sew the sleeve back on to the tent itself, but will this be strong enough?? is there any special 'thread' to use?? Could i sew, and then cover this part of the sleeve with a patch too???

any help, very gratefully received??

thanks Tracey - there are not many 'tent' stores around here other than 'go outdoors' but will trawl the internet, and hopefully find a small independent place that can fix it for me!

and is at the end of the sleeve unfortunately!

If the tent is a recent purchase you should contact Outwell. We had 2 seam rips in our new tent bedroom inners and a broken pole after 13 nights camping. As far as I was concerned that was not acceptable. We always take care of our tents. We contacted the company we bought it from and they contacted Outwell. Initially they arranged for it to be repaired, but when it was sent back to us only one rip had been repaired. We contacted them again and they sent us a new inner! They had already replaced the pole. For information we had bought the tent in February but not contacted them to complain until September.

Excellent customer service and rightly so when we had paid hundreds of pounds for our tent. Well worth a try.