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Subject Topic: Vango good customer service Post Reply Post New Topic
29/7/2010 at 9:46pm
 Location: Berkshire
 Outfit: Vango hiking tents
View RAS_Chris's Profile View Profile   Reply to RAS_Chris Reply   Quote RAS_Chris Quote  
Joined: 07/4/2008

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I sent an email to Vango customer service, asking several questions about pitching my new tent, and had a very helpful and friendly reply within hours. Top marks to Vango, it seems that some companies have got it right (and no, I'm not connected to them in any way!)

Chris



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29/7/2010 at 10:28pm
 Location: Dorset
 Outfit: Cabanon Stratos Quecha 4.2XL
View jakehake's Profile View Profile   Reply to jakehake Reply   Quote jakehake Quote  
Joined: 01/5/2009

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Agreed, I had a question about canopies a couple of weeks back that was answered the same day after a web query was submitted. Very impressed.



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