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Subject Topic: Bed pod stitching icarus 500 Post Reply Post New Topic
Personnanook-007
03/8/2010 at 3:18pm
 Location: Cumbria
 Outfit: Wynnster satellite 6 View nanook-007's Profile View Profile   Reply to nanook-007 Reply   Quote nanook-007 Quote  
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hi has anyone had the stitching come away on their bed pod of the icarus 500, we used ours at the weekend for the first time and noticed that it has come away on the zip of one part of the bed pod. OH is saying to return it , i dont know wether to try and sew it ??


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Personvictoria1
03/8/2010 at 8:14pm
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If it's still under the year old you can return it. I would, unless you need to use it sometime in the next couple of weeks. I think Vango's return policy is that they'll have a look at the tent and then decide whether to repair it or give you a new one. There's a three week turnaround time for that. I looked into it when I found a bit of damage to the groundsheet in my brand new Icarus but it was too much hassle and I stuck a bit of Tenacious tape on it instead, as it was less than a cm. But yours is more serious so I would consider sending it off for investigation.


Personnanook-007
04/8/2010 at 8:02am
 Location: Cumbria
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thanks will give place where i bought it from a ring and go from there, think they just havent had enough  material caught in when sewing the zip on,


PersonMadBob
31/8/2010 at 9:47pm
 Location: Northish
 Outfit: Vango Icarus 500 + Canopy View MadBob's Profile View Profile   Reply to MadBob Reply   Quote MadBob Quote  
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Exactly the same problem with my 500.



you can see 4 rips to the left side of the right hand zip, two towards the top and two more towards the bottom. I took it back to go-outdoors and they replaced it instantly. good service I just hope it doesn't happen again.


Post last edited on 31/08/2010 22:20:46


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