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Topic: Split poles on Gelert Horizon 6 Tent

NurseyJo

13/9/2010 at 10:13pm
Location: None Entered
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I have only had this tent 5 weeks and on the third time of use, two of the poles split. We have contacted B&Q who we bought it off, and they say they cant get spares and there is no further stock of the tent to exchange it. Kindly, they have offered a full refund - however... we have also purchased from a different source, the footprint, carpet and porch and so we are reluctant to have a refund.

Any ideas where I can get spare poles from and is this a common problem??

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beefysmum

13/9/2010 at 10:49pm
Location: swansea
Outfit: Avondale corfu sunvalley 8

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Yes its a very common problem ,replacement poles are available at most camping shops and are easily replaced.
you only need to replace the broken sections , not the entire pole.

You don't need specific gelert branded poles, just need the same diameter poles , and you can cut the length to size with a junior hacksaw.
I think they are 12.7mm diameter on the horizon , but check this first .

spare poles here

See this thread for lots more info

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Debbie

NurseyJo

13/9/2010 at 11:02pm
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Thank you Debbie - thats really helpful.

wolla

14/9/2010 at 12:00pm
Location: Cleveland
Outfit: Hi Gear Zenobia 6

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if you don't fancy tackling fixing the poles yourself take it to GO if you've got one handy - they charge a couple of pound plus the price of the pole sections to fix them.

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Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to slide in sideways --- champagne in one hand and strawberries in the other --- screaming... WOOHOO, WHAT A RIDE!"

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Minniesmum

15/9/2010 at 8:19pm
Location: Northeast England
Outfit: Autosleeper Symphony Motorhome

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thanks for the tip- I took my split pole to Go Outdoor tonite and it was replaced - all done for less than a fiver

PJinKent

15/9/2010 at 10:39pm
Location: Maidstone
Outfit: Gelert Horizon 6 Quechua 2s XL 3

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Gelert Horizon 6's use 11mm fibreglass poles. Spare sections are freely available from most camping shops.

Getting spare metal poles for the porch is a completely different kettle of fish, mind

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NurseyJo

15/9/2010 at 11:14pm
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Thank you for the great advice. I am learning as I go along! I have a GO opening near me soon so I will take them along then.

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diddle

01/8/2011 at 6:32pm
Location: West Midlands
Outfit: HI Gear Zenobia 6

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Hi just searched and found this thread - is this still valid if I take my pole to go outdoors they will fix it??

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arsenaldes

01/8/2011 at 11:24pm
Location: Aston Clinton
Outfit: Kampa Holkham + Outwell Yukon River*

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Most good camping shops will do it for you.Its also a good idea to buy a couple of spare pole sections at the same time incase you break one on site you can repair it

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Experience enables you to recognize a mistake when you make it again.
Everything has been said before, but since nobody ever listens we have to keep going back and saying it all over again and again and again

pally

02/8/2011 at 11:57am
Location: Yorkshire
Outfit: Gelert Horizon 6 Hi Gear Mojave 5

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Horizon 6 poles are rubbish, beleive me I know! Mountain warehouse are selling 11mm pole sets for £3.99 which is very good I think. I got some spares there and they are better than the ones with the tent. Easy to repair yourself although the elastic threader is a bit of an acquired art!

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Pally

The pen is mightier than the sword - but only if the sword is very small and the pen is very sharp...

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