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   Camping under canvas -  Tent talk. Advice, info and recommendations 		Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Quechua Base Returned!! Post Reply Post New Topic
PersonAyupmeduck!
05/8/2011 at 7:59pm
 Location: Derbyshire
 Outfit: Quechua Base Seconds 4.2 View Ayupmeduck!'s Profile View Profile   Reply to Ayupmeduck! Reply   Quote Ayupmeduck! Quote  
Joined: 12/6/2011

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Had a fantastic 5 nights away and the Quechua Base 4.2 never let us down despite a storm the 1st night and rain most nights after that.Great tent for first time campers.

Then on the fourth night noticed a small rip on the door between the tent fabric and the zip.Wondered if the door was too taut. Thought about stitching it as absolutely love the tent.Rang Decathlon as it has a 2 year guarantee. They were excellent.Offered a full refund or new tent.Of course went for the swap.Can't shake the Bug!!

Nice to know still have 18 months peace of mind!!


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PersonFinnboy
05/8/2011 at 9:22pm
 Location: Medway Kent
 Outfit: Base Sec 4.2 Base Sec 2 Sec+III View Finnboy's Profile View Profile   Reply to Finnboy Reply   Quote Finnboy Quote  
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Yep, the Quechua's are great... but if something does go wrong Decathlon seem to be very quick to sort the issue out.

If they are delivering it, you might also be left with the damaged old one... which can no doubt be repaired pretty easily......

-------------
(Quechua popup addict!)
Planned for next year, hopefully!

Summer Solstice wild camp.

Chilled in a Field, July.

Crantock, August. Fouth year with the fantastic Quechua Base Seconds 4.2!
..... and the odd night wild camping in my Argos 1 man tent...


Personpetemillis
05/8/2011 at 11:30pm
 Location: None Entered
 Outfit: Bell tent & lavvu & Coleman Avior X2 View petemillis's Profile View Profile   Reply to petemillis Reply   Quote petemillis Quote  
Joined: 25/4/2006

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Quote: Originally posted by Ayupmeduck! on 05/8/2011Had a fantastic 5 nights away and the Quechua Base 4.2 never let us down despite a storm the 1st night and rain most nights after that.Great tent for first time campers.

Then on the fourth night noticed a small rip on the door between the tent fabric and the zip.Wondered if the door was too taut. Thought about stitching it as absolutely love the tent.Rang Decathlon as it has a 2 year guarantee. They were excellent.Offered a full refund or new tent.Of course went for the swap.Can't shake the Bug!!

Nice to know still have 18 months peace of mind!!
That's cool. But surely the new tent provided by them must also have a 2 year guarantee??? (edited to add the "2" which I meant to put in first time round)

Post last edited on 05/08/2011 23:53:04


PersonFinnboy
05/8/2011 at 11:41pm
 Location: Medway Kent
 Outfit: Base Sec 4.2 Base Sec 2 Sec+III View Finnboy's Profile View Profile   Reply to Finnboy Reply   Quote Finnboy Quote  
Joined: 05/1/2009

Platinum Member
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It came with a 2 year warranty. Im guessing they have had it for 6 months, hence the 18 months comment.

Obviously the new tent doesn't extend the warranty, so the warranty will still run out 2 years from the initial tents purchase.

I think im making sense? lol

-------------
(Quechua popup addict!)
Planned for next year, hopefully!

Summer Solstice wild camp.

Chilled in a Field, July.

Crantock, August. Fouth year with the fantastic Quechua Base Seconds 4.2!
..... and the odd night wild camping in my Argos 1 man tent...


Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes

New! Please upload a photo of your tent to the Tent Showcase!


PersonAyupmeduck!
07/8/2011 at 10:53am
 Location: Derbyshire
 Outfit: Quechua Base Seconds 4.2 View Ayupmeduck!'s Profile View Profile   Reply to Ayupmeduck! Reply   Quote Ayupmeduck! Quote  
Joined: 12/6/2011

Standard Member
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Forum Posts:   22
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They told me the 2 years guarantee was from my initial purchase date but still a great guarantee to have. So impressed with their aftersales service I'm always looking for camping gear from Decathlon. Just bought my daughter a MTB from there and you get a full bike set-up and a free service after 6 months.



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