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Subject Topic: Video leaking Outwell Nevada xl Post Reply Post New Topic
Personcallmechar
08/8/2011 at 3:23pm
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This is a video of our rubbish leaking nevada xl

HERE


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Persondianebb72
08/8/2011 at 3:29pm
 Location: North Yorkshire
 Outfit: Sterling Europa 460 NT View dianebb72's Profile View Profile   Reply to dianebb72 Reply   Quote dianebb72 Quote  
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wow that is bad, it's obviously not fit for purpose, I'd either want a replacement or my money back plus compensation for spoiling my holiday.  Hope you get it sorted asap

-------------
-x- Diane -x-

May 13 - Cala Gogo, St Cyprien (didn't go, hubby too ill to travel)
May 14 Ranc Davaine
August 14 Les Sablons
August 13 - Camping Playa Brava, Pals


Personnewbie-campers
08/8/2011 at 4:04pm
 Location: s.wales
 Outfit: outwell wolf lake 7 View newbie-campers's Profile View Profile   Reply to newbie-campers Reply   Quote newbie-campers Quote  
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no question there about it leaking. don't blame you being annoyed,I would be gutted.
hope you get it sorted today

-------------
tent and gear all packed away now and making plans for 2012

plans so far..
Easter..Nantcols
August..Bristol balloon fiesta
August..Cornwall..of course!


Personcallmechar
08/8/2011 at 4:18pm
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Well we got a refund

Its really bad I know, its just not taped at all along that whole seam


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Personbrickiemum
08/8/2011 at 5:18pm
 Location: Glasgow
 Outfit: Vango Monte Verde 900 View brickiemum's Profile View Profile   Reply to brickiemum Reply   Quote brickiemum Quote  
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jeez, that's one of the worst I've seen

-------------
April- rosetta 3 nights
May - walled garden 3 nights
June- ??
July- monkey tree 14 nights


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Persondragon5551
08/8/2011 at 5:27pm
 Location: 
 Outfit:  View dragon5551's Profile View Profile   Reply to dragon5551 Reply   Quote dragon5551 Quote  
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So much for Outwells vaunted quality control and weather testing.

That is disgusting....

Nuff said



-------------
Neil
Dragon5551


Personcallmechar
08/8/2011 at 5:39pm
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I thought I was being a hypochondriac, but it really is awful. That whole seam inst taped and the toggle on the other side leaked too


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Personhorsepills
08/8/2011 at 6:10pm
 Location: Rutland
 Outfit: Outwell Salinas L + Awning. Vango Ark View horsepills's Profile View Profile   Reply to horsepills Reply   Quote horsepills Quote  
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Might be worth passing that link onto Outwell via their Facebook page - would be interested to see what they have to say about it!


Personcallmechar
08/8/2011 at 6:10pm
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I think I will post it on there! Ta!


PersonValk_scot
08/8/2011 at 11:23pm
 Location: Scotland.
 Outfit: Conway Camargue Lots of Vangos. . View Valk_scot's Profile View Profile   Reply to Valk_scot Reply   Quote Valk_scot Quote  
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That seam is along the ridgeline of the tent, yes? So how is it collecting water? Surely any rain hitting it would run down the sides of the tent I would have thought. Was the pole pulling a dip/groove into the roofline of the tent or something?


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PersonFinnboy
09/8/2011 at 12:25am
 Location: Medway Kent
 Outfit: Base Sec 4.2 Base Sec 2 Sec+III View Finnboy's Profile View Profile   Reply to Finnboy Reply   Quote Finnboy Quote  
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So if I understand you that seam wasn't sealed at all? Yet the other (dry) side obviously was??

Yet I bet it had a little scribble on a tag somewhere saying it had passed QC??



-------------
(Quechua popup addict!)
Planned for next year, hopefully!

Summer Solstice wild camp.

Chilled in a Field, July.

Crantock, August. Fouth year with the fantastic Quechua Base Seconds 4.2!
..... and the odd night wild camping in my Argos 1 man tent...


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PersonFinnboy
09/8/2011 at 12:29am
 Location: Medway Kent
 Outfit: Base Sec 4.2 Base Sec 2 Sec+III View Finnboy's Profile View Profile   Reply to Finnboy Reply   Quote Finnboy Quote  
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Valk, the seam appears to be running parallel to the tent lengthways from the quick pan shot showing the floorbase. So, if there is no sealant across it, the seam is the first escape route the water has (if not sealed)before it runs down the sloping flysheet. A bit like a row of improperly laid tiles running parallel across the roof of a house.

Thats how it appears to me?

EDIT:

Just watched this Outwell video which does indeed show the pole is running along the apex of the roof. In my mind it has to be one of the most important seams to be sealed on the whole tent structure. Outwell obviously think the same as they seam sealed part of it according to the OP but not the other.....

Outwell vid, showing the pole/ seam.

Second EDIT: Sorry Val, you already stated that its along the apex of the tent. Apologies for not ready your post correctly. However, I still say that it is one of the most obvious points to require seam sealant on any tent surely.

Post last edited on 09/08/2011 00:41:11

Post last edited on 09/08/2011 00:44:32

-------------
(Quechua popup addict!)
Planned for next year, hopefully!

Summer Solstice wild camp.

Chilled in a Field, July.

Crantock, August. Fouth year with the fantastic Quechua Base Seconds 4.2!
..... and the odd night wild camping in my Argos 1 man tent...


Personcallmechar
09/8/2011 at 7:23am
 Location: None Entered
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Its a stupid place for a seam and that pole there doesn't do much but that is where it goes

It was not too tight or pulling tent down. I could flick the seam where the stitching ended and it was not taped down

The tent was taught. However as it wasn't sealed any water, of which lots rain, came through the tent instead of running off

We have had so much bad luck


Personcallmechar
09/8/2011 at 7:28am
 Location: None Entered
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Also val the tent was taught so not dipping


Personrayn2409
09/8/2011 at 2:33pm
 Location: Hampshire
 Outfit: Outwell Clear Lake and Vango Nile 600 View rayn2409's Profile View Profile   Reply to rayn2409 Reply   Quote rayn2409 Quote  
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I would be interested to see what you get in terms of feedback from outwell.   I am concerned their aftercare support is suffering somewhat of recent.

 

R


Personcallmechar
09/8/2011 at 4:22pm
 Location: None Entered
 Outfit: None Entered View callmechar's Profile View Profile   Reply to callmechar Reply   Quote callmechar Quote  
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Response on facebook was take it back...it ruined our holiday. I want compensation but doubt will get anything



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