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Topic: Vango Airbeam inflation System.
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31/7/2012 at 2:49pm
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Joined: 16/7/2012 Standard Member
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Hi All
I work as part of the team at Vango AirBeam.
I would like to recommend that anyone who has a Vango AirBeam tent or is thinking about getting one to read the user guide in the attached link: http://vango.co.uk/airbeam-user-guide/airbeam_user_guide.pdf It offers many useful answers to any common questions or queries.
Sometimes there can be confusion in the pitching process with a Vango AirBeam tent and this is understandable with all new technology that comes with any type of product. We have found the same difficulties when we first started using Vango AirBeam during development stages. Hopefully the user guide will help with this and offer further guidance.
We work extremely hard to ensure our products are tested thoroughly to every element and standard, but unfortunately in some cases a fault can occur. On these occasions we recommend following our step by step processes in the user guide and if you then need further help please do not hesitate to get in touch with our AMG Group Services. All of our Vango AirBeam products are covered by a full year's warranty from the date of purchase and this covers all manufacturing, fabric and workmanship faults.
Thank you for all of your useful feedback and comments,
Emma,
The Vango AirBeam team
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