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Topic: Outwell Montana lake extras? help
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26/6/2012 at 6:50pm
Location: Wales Outfit: Outwell Montana Lake & Navada M
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When we got ours , Yeomans sent us the Montana 6 carpet which as everyone knows is too short .
We had a number of conversations with both Yeomans and Outwell via phone and email , who , at first told us that the Lake & the 6 were the same length .
After further contact both company's , photographs of the too short carpet and diagrams of the different dimentions , both Outwell and Yeomans conceded that the 2 tents were indeed different lengths !
Yeomans spoke to Outwell on our behalf and managed to get them to send us , free of charge ( for all of our trouble ), a carpet that is the correct length and also clearly states on the label & on the outside of the roll that it is for the Montana Lake !!
It fits perfectly and we now have a spare Montana 6 carpet that we turn around sideways and use in our Navada M . Result !!
Grotbags , try emailing Outwell direct , as they sent us , via Yeomans ,a 2011 Montana Lake carpet .
They may still have some knocking around .
Best of luck :)
------------- say little , think much
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