Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums

Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
   Camping under canvas -  Tent talk. Advice, info and recommendations
Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Big Problem Vango Airbeam Eclispe 600 Post Reply Post New Topic
25/7/2013 at 4:58pm
 Location: fareham
 Outfit: Bailey Unicorn Seville 2011
View princesspickle2's Profile View Profile   Reply to princesspickle2 Reply   Quote princesspickle2 Quote  
Joined: 29/3/2007

Gold Member
Gold Member

Forum Posts:   211
Tent Reviews:   1

Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Hi all. purchased this tent from DW camping 10 days ago, we left Sat morning for pentewan sands cornwall for 2 weeks, unfortunately for us we are home today after 5 nights as had major problems with tent. First of all the side beam over rain door would not stay inflated so couldn't use door, tent carpet was 3 pieces of different shades grey material sewn together with all sorts stains on it. But the big problem came last night when it rained heavily and we found the tent not to be waterproof, we have rain come in from every panel on roof , through window seams, through front door, we found 30 points where water was coming in, at 11pm last night the site allowed us to sleep in an empty caravan as we were so cold and wet. When we went back to tent this morning, carpet was very wet in several places so were airbed clothes etc. We had no choice but to pack up and come home, we have phoned camping shop to inform them, partner also called Monday to say about earlier problems, the camp shop was least helpful and is saying we are not entitled to refund and they have never heard of such problems :( Obviously we want to get sorted as still have a week left to salvage but unless they refund us we wont be able to go anywhere, tent outfit cost us £1100.


Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes

New! Please upload a photo of your tent to the Tent Showcase!


25/7/2013 at 5:34pm
 Location: East Yorkshire
 Outfit: Vermont XLP
View alibali65's Profile View Profile   Reply to alibali65 Reply   Quote alibali65 Quote  
Joined: 05/7/2008

Gold Member
Gold Member

Forum Posts:   463

Site Reviews Total: 5
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Obviously it's not fit or purpose. So I hope you took plenty of photos.

The shop shoud offer a replacemen tor full refund. Look on google regarding your consumer rights and quote hem when you go back

-------------
Aug - carfest south


25/7/2013 at 10:04pm
 Location: Derby.
 Outfit: Karsten 350+Awnings
View Mucker1884's Profile View Profile   Reply to Mucker1884 Reply   Quote Mucker1884 Quote  
Joined: 01/7/2012

Diamond Member
Diamond Member

Forum Posts:   9052
Tent Reviews:   5

Site Reviews Total: 40
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 2  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 6

This won't help the OP, but other newbies may take heed.....

This is exactly why a fair number of folk on here almost INSIST that any new tent be opened up, visually checked, pitched and weather-tested..... all before even thinking of actually using it "in the field".

As well as acting as a practice to actually put it up, it also shows up any problems, and saves the trauma of having your very own "holiday from hell".


Sorry to be bolting the stable door!!!


Mucker
xxx

-------------
2024: 38 nights thus far...
2023: 47 nights
2022: 40 nights
2021: 30 nights
2020: Just 24 nights
2019: A personal best 50 nights
2018: Just the 30 nights
2017: 34 nights
2016: 32 nights
2015: 38 nights
2014: 34 nights
2013: 36 nights
From July 2012: 23 nights


26/7/2013 at 10:42am
 Location: London
 Outfit: Kampa Frinton 4 Classic Nevada M
View mcguire6078's Profile View Profile   Reply to mcguire6078 Reply   Quote mcguire6078 Quote  
Joined: 24/6/2009

Diamond Member
Diamond Member

Forum Posts:   2637
Tent Reviews:   3

Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

If the goods are faulty then the shop is legally responsible to give you a refund under consumer law. If you have paid by credit card then your consumer rights are further enhanced as the credit card company is joint and liable and ultimately you could seek a refund through them.

I hope your sorted.


Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes

New! Please upload a photo of your tent to the Tent Showcase!


26/7/2013 at 7:47pm
 Location: fareham
 Outfit: Bailey Unicorn Seville 2011
View princesspickle2's Profile View Profile   Reply to princesspickle2 Reply   Quote princesspickle2 Quote  
Joined: 29/3/2007

Gold Member
Gold Member

Forum Posts:   211
Tent Reviews:   1

Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Update , went back to camping shop today and got full refund. Now need another tent.... but what to get, would like one with area to cook under in bad weather, good living space, good size bedrooms, normally for 2 adultsand 2 teens but also room for another youngster. Have looked at loads tents but after airbeam disaster not sure now. On that note camp shop owner told us today that for next year vango eclipse airbeam comes with attached canopy for same price as this years model.


Advertisement



26/7/2013 at 7:56pm
 Location: uk
 Outfit: Karsten - sun storm - doesnt matter!
View hankakampa's Profile View Profile   Reply to hankakampa Reply   Quote hankakampa Quote  
Joined: 14/9/2012

Diamond Member
Diamond Member

Forum Posts:   1930
Tent Reviews:   3

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

how about a used wolf lake 7 or bear lake 6 - then use it for this years hols and sell it after and spend winter researching something for next year?

-------------
Facebook:- Tent Camping group

Living the Dutch Dream - Karsten 300 pod + extns in Sea Green and Pure Cotton

Zempire Air Force 1 Pc

Cabanon Bora Bora cotton

Outwell Brandon 4e

Zempire Aero Shelter 150D

Vango Illusion 500TC & 420D

Vango Galli 420D

Outwell Concorde 5SATC

Vango Capri 400xl




26/7/2013 at 8:19pm
 Location: East Yorkshire
 Outfit: Vermont XLP
View alibali65's Profile View Profile   Reply to alibali65 Reply   Quote alibali65 Quote  
Joined: 05/7/2008

Gold Member
Gold Member

Forum Posts:   463

Site Reviews Total: 5
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

A vermont xlp?


-------------
Aug - carfest south


Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes

New! Please upload a photo of your tent to the Tent Showcase!


26/7/2013 at 9:59pm
 Location: Hertfordshire
 Outfit: Anything I like !!!
View Cross Camping's Profile View Profile   Reply to Cross Camping Reply   Quote Cross Camping Quote  
Joined: 20/6/2007

Diamond Member
Diamond Member

Forum Posts:   3073

Site Reviews Total: 4
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

The new style AirBeam tent for 2014 is in the 75 denier fabric not the 150 that the Eclipse is made of. Also its more like an Evoque 600 which is shorter than the Eclipse but with an open canopy at the front. Different in a number of ways.
Gary Cross


27/7/2013 at 1:20pm
 Location: Oxford
 Outfit: helsport Kongsvold
View chappers2341's Profile View Profile   Reply to chappers2341 Reply   Quote chappers2341 Quote  
Joined: 12/7/2011

Platinum Member
Platinum Member

Forum Posts:   818
Tent Reviews:   1

Site Reviews Total: 11
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Quote: Originally posted by hankakampa on 26/7/2013
how about a used wolf lake 7 or bear lake 6 - then use it for this years hols and sell it after and spend winter researching something for next year?

 

Or just keep it, i don't know why but people seem to view tents as a disposable commodity. When we were kids I only remember us ever having one tent, from when I was 5 until about 15 which we also used a few times many years after that. We then bought a second hand cabanon which we used for about 7 years before buying a new Helsport so we could have a fire in it.



28/7/2013 at 5:10pm
 Location: 
 Outfit: 
View Theoma's Profile View Profile   Reply to Theoma Reply   Quote Theoma Quote  
Joined: 17/6/2010

Standard Member
Standard Member

Forum Posts:   11
Tent Reviews:   1

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

We have a Vango Midas 400 with a canopy, this has loads of room for cooking under if weather bad, you can always get the bigger 600 or 800 if you want even more room.


Advertisement



11/9/2013 at 11:05pm
 Location: None Entered
 Outfit: None Entered
View Katiewombat's Profile View Profile   Reply to Katiewombat Reply   Quote Katiewombat Quote  
Joined: 26/6/2013

Gold Member
Gold Member

Forum Posts:   262

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

found it. off to cry in my pillow now. Glad you got it sorted quickly and easily hun

Katie


Don't forget to leave a review of all tents you've used, for a chance to win fantastic prizes

New! Please upload a photo of your tent to the Tent Showcase!


12/9/2013 at 9:23pm
 Location: None Entered
 Outfit: Xplore 422
View Katieep's Profile View Profile   Reply to Katieep Reply   Quote Katieep Quote  
Joined: 30/8/2012

Platinum Member
Platinum Member

Forum Posts:   708
Tent Reviews:   1

Site Reviews Total: 9
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 1  
Site Reviews 2020: 0  
Site Reviews 2019: 3  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 3
Site Nights 2020: 0
Site Nights 2019: 14
Site Nights 2018: 0

Kauai Reef - ticks all your boxes and is polycotton. I know its not an airbeam but using the 'Gary Cross' method it pitches really quickly and goes down really fast its truly a lovely tent.


12/9/2013 at 10:05pm
 Location: Devon
 Outfit: VW T6 and Glawning Bell Tent
View GlamperDuffs's Profile View Profile   Reply to GlamperDuffs Reply   Quote GlamperDuffs Quote  
Joined: 17/5/2011

Silver Member
Silver Member

Forum Posts:   135

Site Reviews Total: 5
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Wolf Lake 7. Go Outdoors have these on sale at the moment at around £1050 I think (2013 model).



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Tent talk. Advice, info and recommendations - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...














6903 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement


Advertisement


UKCampsite.co.uk
2024 Advent Calendar


Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder