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Subject Topic: Urgent help! outwell hartford XLP owners Post Reply Post New Topic
20/8/2013 at 9:29pm
 Location: North Yorkshire
 Outfit: None Entered
View robinson2002's Profile View Profile   Reply to robinson2002 Reply   Quote robinson2002 Quote  
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Hi,

After much deliberation I have shelled out on an new Outwell Hartford XLP.

I have had a go at pitching it fort the first time this evening - I hope to get better at putting it up!

however...

The poles are all colour coded so you cant go wrong except the very front pole sleeve (over the front door) is colour coded silver (maybe grey) but I was only left with a black pole which seemed too long?

Have you got a new Hartford XLP? do you have a sliver (maybe grey) colour coded pole ?

TIA.

-------------
R2K2.


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20/8/2013 at 10:11pm
 Location: North Yorkshire
 Outfit: None Entered
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I have just sorted through the poles again I have:
2 x Red
2 x Yellow
3 x Blue
2 x Black

sleeves on the flysheet call for
2 x Red
3 x Blue
2 x Yellow
1 x Black
...and 1 silver (maybe grey).

-------------
R2K2.


20/8/2013 at 10:35pm
 Location: London
 Outfit: Kampa Frinton 4 Classic Nevada M
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Are the black poles both the same length...?


20/8/2013 at 10:43pm
 Location: North Yorkshire
 Outfit: None Entered
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yes, I checked the lengths of all of them when I took it down, all the colours I have are the same length as each other.

I have noticed too, that my poles differ from the ones on the outwell site, mine each have a coloured section in the middle rather than a small coloured band at each end although this could just be a minor design change by outwell I guess.

-------------
R2K2.


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New! Please upload a photo of your tent to the Tent Showcase!


24/8/2013 at 9:12am
 Location: North Yorkshire
 Outfit: None Entered
View robinson2002's Profile View Profile   Reply to robinson2002 Reply   Quote robinson2002 Quote  
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Ok, I'm sorted now but I thought I would post again in case this happens to any others.

Basically there was a snafu by outwell, I had 2 back poles and no grey one, the grey pole is about 8" shorter than s black one.

Although I had to return my whole tent for refund and buy one from somewhere else to find that out!

You would think that with such an expensive purchase you would get a piece of paper saying what bits should be in the box, also since its virtually impossible to buy a whole replacement pole you should get told the spec of the poles you need, length, diameter etc. in case you break one.

Anyway. Onwards and upwards! thanks.

-------------
R2K2.



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