I am very sorry you feel this way about Millets - I am part of a new management team put in place to turn this business around and back to it former standing.
Can I offer any personal help if you still require assistance with your return?
I have seen comments on here and through other social media regarding service recieved in our stores - we are addressing this and I can ensure thing will improve! That said the proof of the pudding is in the eating........so hopefully our actions will speak louder than my words?
Please feel free to get in touch if you require any assistance?
many thanks
Dave
dave.addy at millets.co.uk
------------- Dave Addy
Outdoor equipment buyer at Millets & avid camper