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I can't say we've had any issues like this at all with ours and we've had it 4 years now and camped in some very high winds. The problem looks to be with the pole to the right of your door, is it solid and to the same shape and size as the ones to the left of the door. Wondering if that's a pole from another tent that they've used and that's causing your problem - I might be totally wrong of course as just judging from the photo. Can't understand why it would twist like that as ours are solid and upright even when not guyed.

Was it just on the one side or was it the same on both? I'd be tempted to just check that all those ten side poles are the same height/length.

Good luck, hope you get the problem sorted cos it's a great tent.

Just saw this again and wondered if you got it sorted?

We've just bought a new Corvus as we loved our old one so much but it got a tear while away in high winds whit week, repaired but still letting rain in. As it had been discontinued jumped at the chance of a brand new 2011 one on ebay.