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Subject Topic: Faulty Vango Isis/ Icarus??? Help! Post Reply Post New Topic
Personcallmechar
04/5/2014 at 12:59pm
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We have a Vango Isis 600. This is the replacement for the Vango Icarus 600. We pitched it and realised the windows on the front on the tent and their associated curtains are faulty. The curtains close by a stretchy toggle and then a piece of fabric (it is like the groundsheet) that does not stretch. It is so tight to close them that it has ripped the fabric the curtains hook onto, which will over time just rip completely meaning the curtains will be useless.

https://www.youtube.com/watch?v=2UtQTgrkArs


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PersonCross Camping
04/5/2014 at 1:04pm
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Hi
What is it you want to know... Just take it back to the retailer and depending on how old it is they may just swap it or send it off to Vango's superb repair centre.

-------------
Gary Cross - The masked camping guru.


Personcallmechar
04/5/2014 at 2:04pm
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Hello Gary. I just want a refund and to buy another tent.

Is the Icarus like this? Eg does it have the same way to close the curtains? Seems like a design fault to me. To put something that is so tight and rips so easily seems ridiculous.


Personcallmechar
04/5/2014 at 2:06pm
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I purchased it a week ago


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Personhlk01
04/5/2014 at 4:04pm
 Location: Scotland
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Looks like a manufacturing fault. Contact the retailer and request a refund if thats what you prefer.

-------------
Christine

2014
April -
BunRoy Fort William 3 sleeps
April / May
Invercaimbe Arisaig 4 sleeps
Bleatarn Brampton tbc July


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Personcallmechar
04/5/2014 at 4:19pm
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Do you think those little fabric tabs that are sewn into the tent should be something else? They feel like they should be stretchy and also are in the wrong place hence why they stretch so much. Retailer said they want to send it off for testing. What a pain.


PersonCross Camping
04/5/2014 at 4:24pm
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That's how they are on the Icarus but they are not as tight as yours although without seeing the tent pitched fully its always hard to comment to much. Its a standard way Vango and many other brands hold the curtains back but its never normally a problem. Maybe just ask them to swap the tent as its a great little tent. If all you are bothered about is the fault and the tent is the right size (which it must be because you chose it) etc then no worries, there is always going to be one with a fault now and then.

-------------
Gary Cross - The masked camping guru.


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Personcallmechar
04/5/2014 at 8:02pm
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Thanks Gary. The pitch it was on was really flat. We even loosened off all the guide ropes but both sides were the same. Seems a very poor design in my opinion. Our old tent (Vango Samara 600) has zipped curtains all the way round. The Isis is listed as having all zip up curtains. We got a refund anyway.



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