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07/6/2016 at 12:46pm
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Vango clearly should take responsibility as they mis-advertised it. I would pester them - there's no reason why they shouldn't be able to send you a 3-way dividing Marna inner as a replacement (avoiding a whole tent replacement) so perhaps ask for that?
I have included my email from Vango below as evidence that their literature was incorrect, if that helps!
Cheers,
Alastair
Re: [#28645] [Vango] Vango Avalos 600XL / Vango Marna 600xl (2016)
Vango info at vango.co.uk via freshdesk.com
4 Jan to me
Hello Alastair,
Thanks for contacting Vango Customer Services.
This is strange as all the literature for this tent shows a three way divider, however every image shows the bedroom to be split in two. I believe this was a last minute change with this tent and that the bedroom is split in two.
Regards,
David
Vango Customer Services
NB. For replacement Airbeam tubes, tent poles, pegs & tent repairs- www.campingspares.co.uk
On Wed, 23 Dec, 2015 at 5:14 PM , alastairjduncan at gmail.com <alastairjduncan at gmail.com> wrote:
Vango
MESSAGE FROM A VANGO CUSTOMER
Customer message: Hi there, the diagram of this new tent shows the sleeping area can be divided into 3 sleeping sections, but the one we saw in Go Outdoors just divides down the middle into two bigger sleeping areas (which we prefer) - assuming they had the correct inner up in it (?!) Please can you confirm, does the inner divide into 2 or 3?
Many thanks,
Alastair
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Topic: Vango Avalos 600
