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Subject Topic: Sun Canopy for Vango Rhapsody 800XL? Post Reply Post New Topic
19/8/2016 at 5:00pm
 Location: Liverpool
 Outfit: Vango Rhapsody 800XL
View BadMojo's Profile View Profile   Reply to BadMojo Reply   Quote BadMojo Quote  
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I don't suppose any one has had cause to discover any retailers that stock the Sun Canopy for the Vango Rhapsody 800XL?

I've been asking around and everyone is out. Vango is out and apparently won't be making any more until next year!


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12/12/2016 at 9:18pm
 Location: Liverpool
 Outfit: Vango Rhapsody 800XL
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I've just been forwarded this reply, by someone asking on my behalf, from Vango after a request for information about the Sun Canopy for my 800XL.

Quote: Hi

Thanks for contacting Vango Customer Service,

Unfortunately, this item will not be back in stock until early next year. However , the design will change meaning the Sun canopy and the awning will not be compatible with previous models of this tent. 

Sorry to disappoint.

Regards,
David

Vango Customer Services


So it would appear my £1500 tent, bought barely 6 months ago, is already obsolete.

Not very happy.


15/12/2016 at 11:03pm
 Location: Cheltenham
 Outfit: Karsten 350 pod ca ea fw ra zig
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I can under your disappointment not being able to get a sun canopy. I was initially looking and thinking of getting a Rhapsody earlier in the year. My wife liked them but decided against getting the after the air beam issues of there other models.

Maybe one with come up second hand?


05/1/2017 at 4:09pm
 Location: None Entered
 Outfit: None Entered
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They have some back on sale at Winfields. I was in same predicament as you so was very happy when I saw they had some back in stock, just put my order in for one! They only have 3 left so I wouldn't hang about

http://www.winfieldsoutdoors.co.uk/vango-rhapsody-800xl-sun-canopy/


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01/2/2017 at 7:21pm
 Location: Liverpool
 Outfit: Vango Rhapsody 800XL
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ARRGHH!! I missed your post!

I've emailed the retailer in the vain hope they have some.

Thanks for posting.

I now find myself wondering if I should buy the side awning, simply because it'll soon be unavailable...

But, I don't think we'd use it and I can't think of a time when we would. We keep that door closed, use the main front one, and have an inflatable sofa in front of it.

Post last edited on 02/02/2017 14:13:47


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05/2/2017 at 7:07am
 Location: Hayling Island
 Outfit: None Entered
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I am desperately looking for a sun canopy for the rhapsody. I contacted Vangi and have had exactly the same response. It's so frustrating that you spend a small fortune on a tent and then you cannot get the extras - especially as I only brought the tent last year! If anyone knows a place I can get one I will be so so grateful! Thank you!


06/2/2017 at 8:23am
 Location: Hertfordshire
 Outfit: Anything I like !!!
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It's the same with all the manufacturers... once they move onto the next model it can prove very hard to get the accessories. This won't help the people who already have the tent but we always advise when someone buys a tent that they should buy the extras if they think they might want them later. Not so easy when buying online which is another good reason to at least talk to the retailer before buying.

-------------
Gary Cross - The masked camping guru.


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07/2/2017 at 7:44pm
 Location: Liverpool
 Outfit: Vango Rhapsody 800XL
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I accept things eventually get superseded. However, I don't expect it to happen to a top of the line, exclusive, £1500 tent within 6 months of purchase!

A company the size of Vango should provide an overlap of sorts, and provide parts/accessories for, say, at least a year or two.

My tent's got a three year warranty - what happens if I need to use it? Will they say, sorry, we don't make that tent any more.

Anyway, I got a reply from Winfields and they had one left which I jumped on and it was delivered yesterday.

If any one is still looking, I think the best you can do is email as many retailers as you can and cross your fingers. Don't assume websites are accurate; Winfields said their website didn't reflect the availability of said canopy. So others may have 'hidden' stock that only a real person, checking a stock room can find.

Good luck!


08/2/2017 at 9:05am
 Location: Hertfordshire
 Outfit: Anything I like !!!
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Don't worry about your warranty Badmojo...Vango have a repair centre and plenty of spare parts for years to come. What they don't have is actual product once it's discontinued. I'm afraid all Tent brands are pretty much the same. You might think they are big companies and can just sit on accessories for tents etc but compered with Sony, Ford, Samsung etc they are cottage industries.

-------------
Gary Cross - The masked camping guru.


12/2/2017 at 8:37pm
 Location: Liverpool
 Outfit: Vango Rhapsody 800XL
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So I got the sun canopy, which I'm over the moon I found. We have a week booked in the Lakes in April and can't wait to try it out.

After all the fuss and fear of not getting one I decided to buy the side awning! It wasn't even on my list of wanted gear, but I couldn't get past the thought that one day I might wish I had it and wouldn't be able to find it.

My only worries (apart from how to tell the wife) is that it'll make the whole setup too big (it's difficult enough to find sites that accommodate such a large tent) and how to find space for it in my trailer!



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