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Topic: Air poles for urban escape 6 man tent
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17/9/2017 at 1:59pm
Location: Nottingham Outfit: gelert lakesbury 5 Gelert Bliss 6
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Joined: 30/7/2010 Silver Member 
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Hi, I can only suggest contacting the manufacturers customer services direct and explaining the situation rather than just Halfords.
How did somebody manage to steal your poles?
------------- To camp and camp again!
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18/9/2017 at 10:09am
Location: Sheffield Outfit: Sterling Eccles Sport 636
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I can't see anyone would steal the poles. The tent isn't that common and it would take some time to remove all of them.
I would suggest someone else has probably had an issue with theirs and as Halfords can't get replacement tubes they've bought another online, removed the poles and then sent it back for a refund.
Have a look on eBay as there is a company based in the midlands who sell off Halfords returns including tents.
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20/9/2017 at 2:57pm
Location: Kent coast Outfit: Gelert Navajo 4
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Joined: 12/7/2010 Gold Member 
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if it's a new unused tent from Halfords I'd take it back and demand a refund-unlikely someone stole the poles they may well have been missing ! I assume you still have the receipt - item is obviously not fit for purpose if bits are missing
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