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Subject Topic: Exploding Outwell air tent Post Reply Post New Topic
Personwsurfa
07/7/2020 at 8:02am
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Joined: 10/3/2015

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Hi everyone,

Any suggestions for a good tent repair place?

One of the airbeams in my Outwell exploded tearing about 30cm of the seam of the tent. (Being pumped using their hand pump)

Outwell of course could not give a flying XXXX

thanks


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PersonMitchamitri
07/7/2020 at 11:30am
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https://www.alpinetrek.co.uk/outwell-air-repair-tube-kit-2-air-pump/?aid=d3c197752b7853f71579d1ae29333068&pid=10004&gclid=EAIaIQobChMI3J2Crfe66gIVG-ztCh0CJwthEAQYAiABEgKccfD_BwE&wt_mc=uk.pla.google_uk.1676771977.64825785483.325122157890


As for the fabric - not a clue!!!!!!


PersonMonty15
07/7/2020 at 12:10pm
 Location: London
 Outfit: Lunar Cosmos 524 View Monty15's Profile View Profile   Reply to Monty15 Reply   Quote Monty15 Quote  
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Couple of suggestions on a previous post here: https://www.ukcampsite.co.uk/chatter/display_topic_threads.asp?ForumID=3&TopicID=3........


PersonMucker1884
07/7/2020 at 12:48pm
 Location: Derby.
 Outfit: Karsten 350+Awnings View Mucker1884's Profile View Profile   Reply to Mucker1884 Reply   Quote Mucker1884 Quote  
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Blimey, not seen anything like that for a few years!
I thought these so-called mass tent manufacturers had ironed out these problems. Clearly not!

My recommendation for the actual stitching repairs is included in the link above from the previous poster (Canvas Tent Repairs. Burton on Trent, Staffs).

As for the beam itself, assuming a replacement isn't on the cards, there's an excellent step-by-step repair guide in the link below:
https://www.ukcampsite.co.uk/chatter/display_topic_threads.asp?ForumID=32&TopicID=........

I believe I'm right in saying that this air beam repair continues to be classed as a success today, as I recall the beam never got replaced? Don't quote me on that, but I'm pretty certain that's the case!

Best of luck!

-------------
2024: 38 nights thus far...
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2020: Just 24 nights
2019: A personal best 50 nights
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2017: 34 nights
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2014: 34 nights
2013: 36 nights
From July 2012: 23 nights


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PersonBeetlecrusher
07/7/2020 at 2:19pm
 Location: Stafford UK.
 Outfit: VW T25 Trout Lake 4 View Beetlecrusher's Profile View Profile   Reply to Beetlecrusher Reply   Quote Beetlecrusher Quote  
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I`m not entirely sure but I think that Canvas Repair Centre in Burton-upon Trent is no longer there. I had a Trout Lake 4 repaired there a couple of years ago and I`m sure they`ve now moved up to the Chesterfield area. Further to this, the Burton branch has definitely closed but the Chesterfield branch do a collection and drop off service for £30 (£15 each way).

Post last edited on 07/07/2020 14:34:12

Post last edited on 07/07/2020 14:36:01

Post last edited on 07/07/2020 14:37:01

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What ? Me Anal ?


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Personwsurfa
07/7/2020 at 3:14pm
 Location: None Entered
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Thanks everyone.

It was an old stock 2015 tent I bought in 2017 IIRC, which apparently was towards the end of the manufacturing issues.

I think Outwell wanted something like £80 for a replacement tube - which I thought a little steep for a plastic bag in a sleeve.

I'll see what price the repairers come up with, but don't fancy this happening again on another tube, so may look for a replacement from a different company :)


PersonTraceyD
via mobile 07/7/2020 at 9:28pm
 Location: East Ull
 Outfit: Kampa Kielder Air 5 View TraceyD's Profile View Profile   Reply to TraceyD Reply   Quote TraceyD Quote  
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We had a faulty air beam in our Kampa, Winfields replaced it without question, excellent service.

-------------
May/June - Spring Valley
Aug/Sept - Leekworth


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PersonMucker1884
08/7/2020 at 1:53pm
 Location: Derby.
 Outfit: Karsten 350+Awnings View Mucker1884's Profile View Profile   Reply to Mucker1884 Reply   Quote Mucker1884 Quote  
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Quote: Originally posted by TraceyD on 07/7/2020
We had a faulty air beam in our Kampa, Winfields replaced it without question, excellent service.


The whole tent, or the individual airbeam?   


(Not intentionally being obtrusive... I'm under the impression that some makes don't offer spare/replacement airbeams?)

-------------
2024: 38 nights thus far...
2023: 47 nights
2022: 40 nights
2021: 30 nights
2020: Just 24 nights
2019: A personal best 50 nights
2018: Just the 30 nights
2017: 34 nights
2016: 32 nights
2015: 38 nights
2014: 34 nights
2013: 36 nights
From July 2012: 23 nights


PersonTimCESmith
08/7/2020 at 6:58pm
 Location: London
 Outfit: Karsten 350 + SE CA EA RA FW & ZIG View TimCESmith's Profile View Profile   Reply to TimCESmith Reply   Quote TimCESmith Quote  
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Crikey! I'd try Scottish Mountain Gear in the first instance.

If they're unaffordable you'll need someone with a hefty sewing machine to fix the actual tent canopy. Tenacious tape to waterproof the repair and to tape up the inner bladder. Here is an Outwell video on repairing inner bladders: link.

My thread which Mucker kindly linked to above involves quite a bit of unnecessary faff. The important thing is to get a continuous spiral of duct tape round the sleeve - like this:


We were very lucky that we caught the problem before it actually burst the bladder and the tent canopy. We got another 110 nights out of the tent before selling it on when we bought a second hand Karsten.



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