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Subject Topic: Bad weather -paid in full Post Reply Post New Topic
28/6/2007 at 8:58am
 Location: None Entered
 Outfit: tent gilert
View nilsatis's Profile View Profile   Reply to nilsatis Reply   Quote nilsatis Quote  
Joined: 05/4/2007

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H All,

 

This would be our second camping trip. We have booked to go away on Sunday to Norfolk for a few days, but the server weather warning is putting us off. Have 3 kids 11, 4 & 3 year old.  If we decided not to go because of the bad weather, what’s the norm would we get our money back, we have paid in full already.  



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So there it is


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28/6/2007 at 9:22am
 Location: Wirral
 Outfit: Drivelodge Joey
View bigmoney2's Profile View Profile   Reply to bigmoney2 Reply   Quote bigmoney2 Quote  
Joined: 05/4/2004


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I'd contact the site, if they are flooded out and you can't stay then i would think a refund is in order, however if it OK then you can still go

jules



28/6/2007 at 9:31am
 Location: preston lancs
 Outfit: vango aspen 700 & sunncamp residence
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Joined: 16/4/2007

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 I dont know how your site works, but the one we go to, we pay a £20 cancellation fee, and this is all we lose, if we cancel. i think that all camps should do this , as anything could happen between the time you book and the time you go. there was 3 parties of us going away this year, but due to a marital split up we had to cancel one, this cannot be foreseen when you book, but we did get the money back, minus £20.

                                Bob.



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Regards Bob.


28/6/2007 at 9:32am
 Location: widnes cheshire
 Outfit: Abi Award Tristar
View jaynkate7769's Profile View Profile   Reply to jaynkate7769 Reply   Quote jaynkate7769 Quote  
Joined: 31/3/2007

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They would only give you a refund if the site is at fault. Maybe if the weather is really awful you could ask for the holiday to be moved to another date. Really hope you get sorted!

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Always Kate unless Jay is looking over my shoulder :) x


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28/6/2007 at 9:50am
 Location: None Entered
 Outfit: tent gilert
View nilsatis's Profile View Profile   Reply to nilsatis Reply   Quote nilsatis Quote  
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Hi,

I have just telephoned the site, they say that this week the weather has been fine.  There are poeple camping there at present.  They could not do a refund, but could change the date or put the £105 we paid for five nights towards a mobile home.  This seems very fair to me.  I will wait till Saturday and see what the weather is like.  Travel maybe a issue with parts of Yorkshire flooded, but that may change.  



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So there it is


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28/6/2007 at 10:13am
 Location: preston lancs
 Outfit: vango aspen 700 & sunncamp residence
View hrob487's Profile View Profile   Reply to hrob487 Reply   Quote hrob487 Quote  
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Its nice to see that thier meeting you halfway, after all , they could have turned you down flat,  Good luck and have a great time whatever you decide.  

       Bob.



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Regards Bob.


29/6/2007 at 2:04pm
 Location: Norwich Norfolk
 Outfit: Caravan
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Joined: 15/1/2006

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Sounds like a reasonable response from them.

If its any consolation, what they say about the weather here in Norfolk is right.  We have had rain but we have had sunshine too and we have not suffered any major flooding like other parts of the country.  We are off camping locally this weekend.



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29/6/2007 at 6:52pm
 Location: Somercotes Derbyshire.
 Outfit: Peakland Stanedge (aka Napoli 500)
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Joined: 06/5/2007

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Yes, that is fair.



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The JJ's


Don't take life too seriously, nobody gets out alive !!!.

http://www.spanglefish.com/jjsmamods/


29/6/2007 at 10:25pm
 Location: widnes cheshire
 Outfit: Abi Award Tristar
View jaynkate7769's Profile View Profile   Reply to jaynkate7769 Reply   Quote jaynkate7769 Quote  
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Glad you got sorted. That is really good of them! Hope you have a good time.

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Always Kate unless Jay is looking over my shoulder :) x


30/6/2007 at 10:39am
 Location: Knebworth Hertfordshire
 Outfit:  Vauxhall Insignia SE
View Vic Wildish's Profile View Profile   Reply to Vic Wildish Reply   Quote Vic Wildish Quote  
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Trouble with this is that the weather is no more the campsite's fault than it is yours.

My suggestion would be that if a refund is not on the cards ask them for a credit note to be used against a booking at a later date.

Cheers!

Vic


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30/6/2007 at 2:39pm
 Location: newmarket suffolk
 Outfit: conway cruiser folding camper
View carpman's Profile View Profile   Reply to carpman Reply   Quote carpman Quote  
Joined: 09/12/2006

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Nilsatis, where are you booked up for in Norfolk as you didnt say, do they have indoor pool for kids if raining, let us know the area  and we might be able to help with indoor stuff to do.


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30/6/2007 at 2:41pm
 Location: newmarket suffolk
 Outfit: conway cruiser folding camper
View carpman's Profile View Profile   Reply to carpman Reply   Quote carpman Quote  
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oops looks like he has gone already, didnt look at the date.   1717

 

 




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