Joined: 19/1/2008 Platinum Member
Forum Posts: 785
Site Reviews Total: | 44 |
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Site Reviews 2024: | 2 |
Site Reviews 2023: | 2 |
Site Reviews 2022: | 2 |
Site Reviews 2021: | 1 |
Site Reviews 2020: | 0 |
Site Reviews 2019: | 2 |
Site Reviews 2018: | 0 |
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Site Nights 2024: | 10 |
Site Nights 2023: | 10 |
Site Nights 2022: | 14 |
Site Nights 2021: | 3 |
Site Nights 2020: | 0 |
Site Nights 2019: | 9 |
Site Nights 2018: | 0 |
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Hi sorry to hear this.
We've just bought a Forest Experience Card which came through in less than a week. We booked our break over the phone but the first time we phoned we had to request a callback as all their operators were busy.
We've got our confirmation of booking which also came through very quickly.
Did you book online? I think I've seen previous posts where other campers have had problems with online bookings and not receiving confirmation.
I think my hubby was told to contact them if our Forest Experience card hadn't arrived within 2-3wks.
I would try phoning again and ask to speak to a Customer Service Manager esp as you've been waiting for 5wks.
Good Luck - hope you get it sorted
------------- 2024:
February: Broadstone Park, Coleford
March: Bucklegrove, Rodney Stoke
Easter: Llandrindod Wells, Powys
May: Carmarthenshire
July: Dorset Volksfest + Wilksworth
August: Gloucestershire Vintage & Country Extravaganza
August BH: TBC
September: Undecided
October: Bull Bay, Anglesey
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