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Subject Topic: Flooding and Refunds
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PersonDave Thorpe
22/8/2010 at 8:34pm
 Location: Barnsley
 Outfit: ELLDIS RAMBLER 20 4 & KIA SORENTO KX2 View Dave Thorpe's Profile View Profile   Reply to Dave Thorpe Reply   Quote Dave Thorpe Quote  
Joined: 22/7/2007

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our son is at present on The Haven Holidays site near Filey, his pitch was flooded on Friday night  after a heavy downpour with "sewage" due to the drains being blocked with sand, ( I suspect it won't be raw sewage but grey water mainly ) . They have had all their money refunded, been moved into caravans ( they keep moving into vacant ones day by day ) for the rest of their stay & had the cost of food in the camping freezer that they had to move & unplug from the power refunded in vouchers for Sainsburys. The security staff were fantastic ( thank you guys ! ) having moved their belongings  out before our son & family had returned to their  pitch from Whitby. The tent has also been cleaned & dried.

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The LangsettWanderer


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Personybyatt
22/8/2010 at 8:38pm
 Location: Tean Staffs
 Outfit: karsten 300 View ybyatt's Profile View Profile   Reply to ybyatt Reply   Quote ybyatt Quote  
Joined: 07/6/2007

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Site Nights 2020: 0
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Quote: Originally posted by Dave Thorpe on 22/8/2010

our son is at present on The Haven Holidays site near Filey, his pitch was flooded on Friday night  after a heavy downpour with "sewage" due to the drains being blocked with sand, ( I suspect it won't be raw sewage but grey water mainly ) . They have had all their money refunded, been moved into caravans ( they keep moving into vacant ones day by day ) for the rest of their stay & had the cost of food in the camping freezer that they had to move & unplug from the power refunded in vouchers for Sainsburys. The security staff were fantastic ( thank you guys ! ) having moved their belongings  out before our son & family had returned to their  pitch from Whitby. The tent has also been cleaned & dried.

not much for haven, but great customer service.



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TTFN
Vonnie
______________________________
KARSTEN CAMPERS DO IT WITH INFLATABLES (OO ER!)



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