Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums

Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Campsites and Caravan Parks in the UK
Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Proper customer service - Hadrian`s Wall Post Reply Post New Topic
28/6/2013 at 5:03pm
 Location: None Entered
 Outfit: Adria Altea 542DT
View derekupnorth's Profile View Profile   Reply to derekupnorth Reply   Quote derekupnorth Quote  
Joined: 17/1/2010

Standard Member
Standard Member

Forum Posts:   61

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 1  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 1
Site Nights 2018: 0

I made a booking last year to stay at the Hadrian's Wall Campsite and paid in full in advance. Due to illness I had to cancel but they very kindly offered to let me use the money paid against the cost of any future booking.

I've just made a booking for later this year (which will actually be over twelve months after the original booking) and had my original payment recycled with no problems whatsoever :-)

I do like being treated like a valued customer - especially when I haven't even been there yet!

I was told that this is now their policy so I just hope others take note and follow suit.


-------------
New to this - but learning fast!


Don't forget to leave a review of the campsites you have visited this year or last!


28/6/2013 at 9:38pm
 Location: Preston
 Outfit: Montana 6 and Awning
View HollyBlanche's Profile View Profile   Reply to HollyBlanche Reply   Quote HollyBlanche Quote  
Joined: 13/7/2011

Standard Member
Standard Member

Forum Posts:   80
Tent Reviews:   1

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

That's my favourite campsite. I'm not surprised that that's their policy...they're fab.

-------------
Tina


30/6/2013 at 7:41am
 Location: Newcastle Upon Tyne
 Outfit: Easy Camp
View Julieanddoods's Profile View Profile   Reply to Julieanddoods Reply   Quote Julieanddoods Quote  
Joined: 14/2/2013

Standard Member
Standard Member

Forum Posts:   89

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Ah that was nice of them.
I live in Newcastle and this site is on my 'hit list' so I may see you there
I hope you are feeling a lot better now?
Take care

WOW Holly Now I must go there, its nice to hear good reviews

-------------
Julie x

Woodland Waters Sept 2012 4 nights
Holme Valley May 2013 5 nights
Beech Croft Farm July 2013 5 nights (the most dog friendly place ever)



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Campsites and Caravan Parks in the UK - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...














5924 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement


Advertisement


UKCampsite.co.uk
2024 Advent Calendar


Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder