Home Log in or Register

Message Forums

Welcome Guest

Reception - All Forums

Campsites and Caravan Parks in the UK

Topic: CL Site Hidden Charges

varaderoxlv1000

10/10/2013 at 4:16pm
Location: Halesworth
Outfit: Orion 430-4 VW Passat 2.0tdi 170ps

View Profile

Quote

Joined: 20/5/2013

Standard Member

Forum Posts: 10

Site Reviews Total:	29

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	2

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	2

I thought I would post on a topic which may have been covered before but a topic which affected us and is concerning additional charges other than posted in the Caravan Club handbook. I don't know whether I'm being unreasonable but we have just stayed on a CL site which we pre booked for a few days in October. At £15/night with advertised facilities inc. WC, Shower and H&C was enough to pay so we thought. However, when we arrived we learned that there was an additional £5 / caravan to use the shower and toilet which were in the form of Portashower and Portaloos with no lighting. Now I have seen showers offered with a 50p charge / use, but I thought it a bit steep to have to pay £5 to use the toilet / day. Are our expectations too high, or should the CL site vendors have been more transparent about their charges in the CL handbook. So what do you think?

Don't forget to leave a review of the campsites you have visited this year or last!

David Klyne

10/10/2013 at 4:31pm
Location: Milton Keynes
Outfit: Bailey Alliance 66-2 Motorhome

View Profile

Quote

Joined: 13/2/2004

Diamond Member

Forum Posts: 9602

Site Reviews Total:	257

Site Reviews 2024:	1
Site Reviews 2023:	6
Site Reviews 2022:	15
Site Reviews 2021:	7
Site Reviews 2020:	1
Site Reviews 2019:	16
Site Reviews 2018:	15

Site Nights 2024:	3
Site Nights 2023:	22
Site Nights 2022:	62
Site Nights 2021:	33
Site Nights 2020:	4
Site Nights 2019:	56
Site Nights 2018:	15

I am happy to accept that £5 per unit seems excessive to use the showers in addition to the normal fee. I suspect the CC don't know about this so perhaps it would be a good idea to leave some feedback on th CC webnsite in the form of a review where you could mention this.

David

aahbarnes

10/10/2013 at 5:05pm
Location: Wirral
Outfit: Sunncamp 350se 2009.

View Profile

Quote

Joined: 10/7/2006

Silver Member

Forum Posts: 101

Site Reviews Total:	10

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	0

If they were advertised as having toilets and showers at £15 per night, then report them to the CC. No point leaving negative reviews.

chelsea girl

10/10/2013 at 5:15pm
Location: Devon
Outfit: Autotrail Savannah motorhome

View Profile

Quote

Joined: 26/6/2006

Diamond Member

Forum Posts: 2939

Site Reviews Total:	56

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	0

You are right to raise this. There is no way I would pay £15 a night and then pay additional £5 to use the shower & the loo! Did you pay it or leave?

Definitely report it - your expectations are not high, at all. I've just paid £15 a night on a commercial site in Cornwall for a fully serviced pitch, free hot showers & free dogs!

Don't forget to leave a review of the campsites you have visited this year or last!

nora

10/10/2013 at 5:24pm
Location: Whitchurch shrops
Outfit: Swift conqueror 480

View Profile

Quote

Joined: 28/12/2003

Diamond Member

Forum Posts: 2138

Site Reviews Total:	9

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	1
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	21
Site Nights 2018:	0

I have also commented on this before. I can't go away in low season but even in high season with the extra costs of ehu plus awning then paying to use a shower.you will find it is just as cheap to use the club sites. At least you can have toilets with heating at this time of year. Unless going to cl/cs,s with no facilities it is not much cheaper.

Also I have noticed that some of these are along very narrow roads or not very easy to access.
Don't miss understand me I like the idea of a peaceful setting and the small sites . i have only used or found two that were very good.but not many at reasonable prices.

varaderoxlv1000

10/10/2013 at 10:32pm
Location: Halesworth
Outfit: Orion 430-4 VW Passat 2.0tdi 170ps

View Profile

Quote

Joined: 20/5/2013

Standard Member

Forum Posts: 10

Site Reviews Total:	29

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	2

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	2

Well I've looked at the entry for 862 in the CC handbook and it says fr £15 but at the time of booking I was not told of the additional charges. To be fair, in the end we used our van for showers, and our van loo for light duty use, and their loo for heavy work and in the end were not charged BUT we were not told of the extra additional charge at the booking time which in my opinion is not playing the game. We've caravanned for 2 years now and up until this event have always been quite clearly informed of all costs at booking time. I've learned a lesson now and in future will ask the site owners to confirm in writing (email or post) what their charges will be for the duration of the stay. I will also add that a couple of other users of the site whilst we we were there expressed their concern regarding the method of charging having agreed a booking.

romany girl

11/10/2013 at 1:32pm
Location: Derbyshire
Outfit: ElddisAvante462 Honda CRV SE2.2 i-Dtec

View Profile

Quote

Joined: 26/1/2006

Diamond Member

Forum Posts: 3025

Site Reviews Total:	0

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	0

The most common extra charge we have come accross is for an awning or a dog on a CL, the basic pitch charge is often for two adults, with any extras at around £2 each. The basic pitch fee with EHU is around £10 per night, so a family of 4 with a dog and awning can often be as much as £18per night, but this is still cheaper than most of the CC or commercial sites during high season. I agree that the CL guide should show as much clarity as possible, but often print space is restricted and some facilities may be added or removed during the lifetime of the guide.

The guide does however advise contacting the site for upto date information before you book, so maybe then is the time to ask about any hidden prices or availability of facilities?

Julia

-------------
Just love to be out amoungst Nature and Wildlife

Celebrating 37 years of Caravanning in 2019, Recently Considered Retiring, but Totally Addicted for Life!

Don't forget to leave a review of the campsites you have visited this year or last!

misterg

11/10/2013 at 3:24pm
Location: East Midlands
Outfit: Coachman VIP 575.Santa Fe

View Profile

Quote

Joined: 09/12/2003

Diamond Member

Forum Posts: 1538

Site Reviews Total:	2

Site Reviews 2024:	0
Site Reviews 2023:	0
Site Reviews 2022:	0
Site Reviews 2021:	0
Site Reviews 2020:	0
Site Reviews 2019:	0
Site Reviews 2018:	0

Site Nights 2024:	0
Site Nights 2023:	0
Site Nights 2022:	0
Site Nights 2021:	0
Site Nights 2020:	0
Site Nights 2019:	0
Site Nights 2018:	0

The Caravan Club advertise wi fi at some sites but dont say it costs so they are not in the best position to complain. All charges should be made clear on all sites.

-------------
Mister G

In order to post a reply you will need to register, or if already registered please log in here

Prev Next
Quick Links - All Forums - Campsites and Caravan Parks in the UK - Top of Page

Printable version

Latest News, Discounts and Competitions see all...

6095 Visitors online !

Free UKCampsite.co.uk Window Sticker - Recommend to Friend - Add a Missing Campsite

[Message Forums] [Caravan Sites & Camping] [Company Listings] [Features / Advice] [Virtual Brochure] [Shop!]
[Reception] [Competitions] [Caravans & Motorhomes For Sale] [Event Diary] [Contact Us] [Tent Reviews]

Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024

UKCampsite.co.uk
2024 Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder