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Subject Topic: Too many rules?
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22/7/2014 at 12:03pm
 Location: Llanidloes Powys
 Outfit: Skoda Yeti SEL4x4 +Bailey Ranger 460-4
View LlaniDavis's Profile View Profile   Reply to LlaniDavis Reply   Quote LlaniDavis Quote  
Joined: 28/6/2009

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We visited Jaker's site over the weekend to book it for a rally next year and can confirm that there is not a proliferation of signage, just a few SENSIBLE ones, and the NO BALL GAMES is probably the biggest there is!

And I can guess which unit is was!


Don't forget to leave a review of the campsites you have visited this year or last!


27/7/2014 at 12:06am
 Location: Essex coast living on a boat!
 Outfit:  Vango Stargrove 600xl
View tentaddict7's Profile View Profile   Reply to tentaddict7 Reply   Quote tentaddict7 Quote  
Joined: 27/7/2009

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Jakers, I am afraid that three strikes in my book is too many for blatant disregard of clearly signed reasonable rules designed for safety/ avoiding annoyance and disturbance to other campers.

The problem is that other campers who have been disturbed by these people will also post negative reviews after three nights of their break being disturbed and the culprits seemingly getting away with it. I am afraid I would, and neither would I return to a site where this type of thing was tolerated. If I had a week at a site and 3 nights were ruined like this, that is almost half my break!

It must be difficult to know where to draw the line but rather one inconsiderate camper leaving a negative review than half a dozen whose breaks will be spoilt by this type of thing.

If I were a site owner and anyone, let alone my 'regulars' behaved like this I would definitely be seeking out a different type of clientele, and would turf them off on the second offence. I certainly would not be concerned about encouraging return visits from people like that.

I think it will come down to sites being forced to put up signs stating that non compliance with the rules will result in people being asked to leave, thankfully the majority will not be inconsiderate, but there are always those who think the rules do not apply to them.

Jane.

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Enjoying life beyond kids, new love, living on a boat and a new lease of life in my mid 50s! Never too old to reinvent yourself.....

Mum to five - 4 girls, 31,28,25 and 22 and one boy, 20
Engaged! Wedding June 2020!



27/7/2014 at 6:16am
 Location: East Sussex
 Outfit: None Entered
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Quote: Originally posted by Jakers on 21/7/2014
I am very much a live and let live sort of person but 3 nights of warnings, really??


I'm afraid I'd have asked them to leave after the 2nd bout of ball playing! It's probably just as well I don't run a campsite.

Some people seem to have such a sense of entitlement these days: like they can have the sort of holiday they want, even if it means no-one gets the sort or break they were hoping for.


27/7/2014 at 7:08am
 Location: None Entered
 Outfit: None Entered
View alpiner's Profile View Profile   Reply to alpiner Reply   Quote alpiner Quote  
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Jakers and any other site owners, if i have waited all year for my holidays to come round, and eventually set up on site to enjoy my relaxing holiday, and then found myself next to someone like you mention above i would expect the site owners to remove these people from site.
Or at least offer me a pitch as far away from them as possible before setting up.
If you know you have disruptive people on site its unfair to offer another customer a pitch next to them.
We do not pay you to have disruptive people leaving us wound up and agitated when on holiday.
By moving these people on, can only improve your site. and gain you more returning customers.
Think of it this way if i was on your site (any site) and this happened i would not return because of the allowed disruption.

Post last edited on 27/07/2014 07:15:11

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alpiner


Don't forget to leave a review of the campsites you have visited this year or last!


27/7/2014 at 10:14am
 Location: West Wales
 Outfit: Pili Pala Pod
View Jakers's Profile View Profile   Reply to Jakers Reply   Quote Jakers Quote  
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The key is to not fall into the 'trap' that the OP states, rules for not doing this that and the rest. I was trying to demonstrate how site owners fall into this trap.

Luckily for us we had no one else camped closely around these individuals, which is why the temptation to get the football out was there and on speaking to other customers their stay had not be spoilt by the enforced rule compliance, quite the opposite those that were here have actually thanked us for being one of the few sites that have visibly done something about breaking the rules.

Sadly over the 11 or so years we are finding that increasing numbers of customers don't comply by the rules which is how sites end up with pages and pages of rules ' don't pour fat down the sinks' 'don't put nappies in the loo' ' raise your bbqs from the ground' 'be aware your TV in a tent is very loud when the site drops quiet at 10pm' 'starting your car at 6am for your day trip out not only puts fumes into your neigbouring tent but also annoys the hell outta your neighbour when you open and close the doors 20 times prior to departure'... you chuck everyone off for the first or even second 'offence' you soon wouldn't have very many customers...

Luckily unlike the local competition we rarely attract that type of customer who intentionally wishes to destroy the pleasant experience which is camping/cavanning with us, this was a returning customer who won't wish to return I would imagine - no other customer was harmed during the making of this rule enforcement - good customer service means we actually talk to our customers to ensure their stay has been a pleasant one. Incidentally this incident was not reported as a disruption by any other customer on site it was us who had picked up on it and went to address it... if you were a customer would you report it? or even have a word yourselves?

As I said orginally all we really ask for is RESPECT, respect for the site and its facilities and respect for other people - it appears that some don't know the meaning of the word sadly...

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If you can't beat em, join em, so we did! And then we sold it for a holiday let & Glamping pod instead 😁



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