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Subject Topic: Response to emails Post Reply Post New Topic
26/9/2017 at 7:22am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
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Or not. I emailed 4 sites yesterday for our next trip and have only heard from 2. How long do you leave it before phoning or trying somewhere else?


Don't forget to leave a review of the campsites you have visited this year or last!


26/9/2017 at 7:36am
 Location: Cheshire
 Outfit: Sterling & Superb
View gailbonney's Profile View Profile   Reply to gailbonney Reply   Quote gailbonney Quote  
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I find this annoying too. If I really want to go to the site, I will leave a few days then contact. If it was more of a general enq. I tend to go elsewhere. Some sites I emailed at Easter still haven't replied - their loss.

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Gail

Izzy 15.11.02 -25.12.12 RIP my beautiful girl
Lottie 15.08.99 - 07.12.13 RIP dottie Lottie
Millie ? - 03.05.14 RIP beautiful mad Mills

2024
April - Anglesey
Aug - Normandy & Brittany avec les chiens!






26/9/2017 at 7:36am
 Location: Hertfordshire
 Outfit: Lots of tents and a 72 VW Camper
View Ratty's Profile View Profile   Reply to Ratty Reply   Quote Ratty Quote  
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Hiya, I would give it a few days as they may be farm sites and busy running their farms, or they may not check their emails constantly and only do it every couple of days. Or they may have replied and been picked up by your spam / junk filters

If you are keen for a response, maybe a quick phone call would be a good idea for peace of mind.

Cheers Ratty

-------------
Carbon Monoxide Staying Safe Advice



26/9/2017 at 7:37am
 Location: North Wales
 Outfit: Bessacarr E540
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I never trust them to read their emails regularly so I would always phone them anyway. I was in constant contact with a site owner by text recently. When I sent an email because it was too long to text it was several days before she said she hadn't seen it yet.

Nora


Don't forget to leave a review of the campsites you have visited this year or last!


26/9/2017 at 7:44am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
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Well, the 2 replies I had were from farms. Awaiting 1 from a pub and 1 from a farm. Thanks for replies.


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26/9/2017 at 8:33am
 Location: teesside
 Outfit: lunar
View pendywooley's Profile View Profile   Reply to pendywooley Reply   Quote pendywooley Quote  
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I've found the same problem, usually takes 2/3 days to reply, by which time I've booked elsewhere. One site I queried if they have got the e mail the previous day, they said it hadn't come thru, ? why the delay, is there a monitoring system to delay booking?


26/9/2017 at 8:37am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
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I don't know, it's strange that some reply almost by return and others never!


Don't forget to leave a review of the campsites you have visited this year or last!


26/9/2017 at 10:10am
 Location: None Entered
 Outfit: raclet quickstop 2008
View phathamster's Profile View Profile   Reply to phathamster Reply   Quote phathamster Quote  
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Short notice booking surely a phone call would be best? Instant response!


I would only normally email if it was an enquiry for in a few months or language difficulties.


26/9/2017 at 11:03am
 Location: 
 Outfit: 
View blueexpo97's Profile View Profile   Reply to blueexpo97 Reply   Quote blueexpo97 Quote  
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Previous post on the subject.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


26/9/2017 at 1:58pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
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Thanks, that was me too, had forgotten. Anyway, I have now phoned the 2 sites and all is sorted.


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26/9/2017 at 7:59pm
 Location: Isle of Mull
 Outfit: 2 x Outwells Kairos 400 Caranex
View ficklejade's Profile View Profile   Reply to ficklejade Reply   Quote ficklejade Quote  
Joined: 28/9/2009

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If planning a fair way ahead, will use email and follow it up a few days later by phone if I've not had a reply. If short notice, it's a phone call.

In addition to Ratty's comments, sometimes one's Internet connection is out, due to work locally or because a mast is down; this is particularly true in rural areas. I may have fibre to cabinet, but it can still take a couple of days to get emails through.

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" When I die I don`t want my life to flash before me in an instant, I want it to be a 3 hour epic !"


Don't forget to leave a review of the campsites you have visited this year or last!


30/9/2017 at 2:59pm
 Location: SHROPSHIRE
 Outfit: ABI VICEROY
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as a campsite warden we reply within 1hour but depending on the recipients security settings some of our replies go to junk mail so make sure you look there first.


08/10/2017 at 12:26am
 Location: north wilts
 Outfit: small cosy tent
View Vals's Profile View Profile   Reply to Vals Reply   Quote Vals Quote  
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hmmmm..... other half emailed Riverside site in Wallingford then tried to call when no response. They didn't answer the phone (on multiple occasions). We ended up at White Mark farm in Watlington who do respond. (And we had a lovely stay there).

Still not heard from Wallingford (several months later) and having visited there, and read the reviews, not worried that they haven't.



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