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Subject Topic: Campsite not refunding, what can I do
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Personblueexpo97
24/5/2018 at 1:53pm
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But that's easier over there as there are a lot more campsites in a smaller area, in some case.

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PersonDaveS1
24/5/2018 at 3:58pm
 Location: Hatfield Peverel Essex
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Agreed -- we do need more but it would certainly help touring if UK sites moved away from the "book and pay up front" system to the "pay when you leave " as in France.
DaveS1


Personsahara
24/5/2018 at 5:25pm
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I emailed this morning and they’ve kindly refunded minus the admin fee. Thank you for all of your advice, it certainly helped


PersonLorfal
24/5/2018 at 9:29pm
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Glad it worked out for you 😄


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Personrichardandjo2010
24/5/2018 at 10:01pm
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Glad you got something back. but I now feel they should have never taken the booking in the first place I would go back for the admin fee too.


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PersonBob61
24/5/2018 at 10:24pm
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Quote: Originally posted by richardandjo2010 on 24/5/2018
Glad you got something back. but I now feel they should have never taken the booking in the first place I would go back for the admin fee too.



I agree with this. If they admitted they should never have taken the booking in the first place surely they should refund you in full.

I can understand a campsite taking a non-returnable deposit but there is no way I would pay the full amount up front weeks in advance...anything could happen...World War 3 might break out!!

I once lost a deposit because the weather changed for the worse at the last minute and I think twice about even paying a deposit now unless it's within a couple of days of going and the weather looks good.


PersonDaveS1
25/5/2018 at 10:57am
 Location: Hatfield Peverel Essex
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Well said Bob61.
Perhaps we should start a campaign!
Refuse to pay up front and find another site! When we all go abroad perhaps they will get the hint!
DaveS1


Don't forget to leave a review of the campsites you have visited this year or last!


PersonBigmark
25/5/2018 at 11:12am
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always pay for items with a credit card as it affords you some protection then you can pay the card bill the next day if you wish. always


Personbellringer18
25/5/2018 at 12:33pm
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Whatammes we booked as we was going for 10days and wanted a shoreline pitch.


PersonRainMagnet
25/5/2018 at 1:34pm
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Good to hear its resolved.


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PersonCREAKY
25/5/2018 at 9:29pm
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Quote: Originally posted by DaveS1 on 24/5/2018
Agreed -- we do need more but it would certainly help touring if UK sites moved away from the "book and pay up front" system to the "pay when you leave " as in France.
DaveS1


Go live in France then.


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Don't forget to leave a review of the campsites you have visited this year or last!


Personbellringer18
26/5/2018 at 12:37am
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We been caravaning in France for last 18years never paid deposit and paid up on leaving.doing UK this year for a change.


Personsahara
26/5/2018 at 6:22am
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I agree with you all about no booking and just turn up, this was how it used to be when I was young.
There’s still a few sites where you just arrive.


PersonTigermouse
26/5/2018 at 11:05am
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Quote: Originally posted by sahara on 26/5/2018
I agree with you all about no booking and just turn up, this was how it used to be when I was young.
There’s still a few sites where you just arrive.


That was how it was when I started camping just over 20 years ago and we never had a problem. The Anglesey site I go to regularly specifically has a 'no booking' policy, you just turn up and pay for the nights you want when you get there.



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PersonFiona W
26/5/2018 at 12:57pm
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Quote: Originally posted by DaveS1 on 24/5/2018
The sooner UK campsites get round to the continental way of doing business the better. Solve this sort of problem in an instant.
Don't book, turn up at site, have a walk round to select a pitch and if you don't like it, go somewhere else!
DaveS1

The majority of independent sites that we go to up here do just that. We rarely book, and only for one night. The risk is that you turn up to the site you really really want to stay at (local event, visiting friends, end of a long day's drive etc) & the sign at the gate says "site full". (Happened at a C&CC site. Looked like the hard stands were all taken, and the grass pitches were too soft to use after recent rain.)

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2024 = 20 sites / 41 nights. 2023 = 9/23. 2022 = 13/35. 2021 = 11/29. 2020 = 4/20. 2019 = 13/35. 2018 = 20/33. 2017 = 10/22. 2016 = 19/33. 2015 = 15 sites / 27 nights. Didn't count 1976 to 2014.


PersonBob61
26/5/2018 at 11:53pm
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Many years ago I just pointed the car in the direction I wanted to go and picked a campsite when I got there. Rarely had any problems getting a pitch. However, over the last 5-10 years or so, camping has become more and more popular (perhaps the recession had something to do with it) and I wouldn't now risk a trip, especially a weekend, without booking first.

That said, one of my favourite sites is non-bookable and you just turn up, but since I camp midweek and not usually during school holidays I have had no problems so far.

I did recently notice though, when I stayed for a Wednesday and Thursday night, that quite a few people were turning up late on the Thursday evening no doubt to secure a pitch for a long weekend. Campsites are far more busy at weekends now than I recall years ago.



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