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Subject Topic: Section for reviews of suppliers?? Post Reply Post New Topic
05/9/2008 at 2:46pm
 Location: Surrey
 Outfit: Outwell Wolf Lake 5
View tentaholic's Profile View Profile   Reply to tentaholic Reply   Quote tentaholic Quote  
Joined: 02/9/2008

Standard Member
Standard Member

Forum Posts:   12
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Hi

After reading through some old posts with information about retailers that have been good/ bad/ indifferent, I wondered whether it would be useful to have a section where members could post reviews on the service they have received - a bit like the new tent reviews section and, of course, the campsite reviews. This might be a useful source for people who are looking for a retailer for the first time or who need to go elsewhere to find something that is in short supply.

To start off with my experiences (from last summer): we bought our tent from the Forest Camping Center in the New Forest. They had a big display of erected tents and the staff were very knowledgeable and helpful. They don't do mail order, though, so no good if you don't live near by. We haven't needed any after sales service, so can't comment on that. We also bought a sun canopy and a footprint groundsheet from outdoorworld.org.uk. It arrived very quickly and we didn't have any problems.

Would others like to add comments about retailers that they have used? Would this be a good idea for a permanent section on the web site???


05/9/2008 at 2:55pm
 Location: Sunny Shropshire
 Outfit: Outwell Nevada XL Outwell Oaklahoma
View Wheelygoodstuff's Profile View Profile   Reply to Wheelygoodstuff Reply   Quote Wheelygoodstuff Quote  
Joined: 01/6/2008

Silver Member
Silver Member

Forum Posts:   114

Site Reviews Total: 6
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Hi,

I bought an Outwell Nevada XL from Winfields, over the phone. It was delivered within a couple of days, postage was very reasonable(about £5) Good service.

Bought an Outwell side canopy from Yeomans(Codsall Wolverhampton) and the service was great. The canopy was faulty and they exchanged it without a problem, so I upgraded to anOaklahoma day tent. They didn't have a blue one in stock, so tried to order me one from their head office. They couldn't get me one in blue, but kept a green one for me. Great customer service, and if you go armed with a printout from the internet, they do their best to price match. Great service all round, and we have bought 2 Outwell windbreaks from them as well at £19.99. My bro in law wants a tent, so I know where we will  be going for it!

Rich



-------------
Have new tent....will travel
Been to Weston,Grendon Lakes, Sherwood forest,Westbrook park and Port Eynon twice this year!


05/9/2008 at 3:02pm
 Location: Cumbria (Upper Eden Valley)
 Outfit: Cabanons SunValley Michigan Khyam ABI
View dadsbeaniemad's Profile View Profile   Reply to dadsbeaniemad Reply   Quote dadsbeaniemad Quote  
Joined: 23/6/2008

Diamond Member
Diamond Member

Forum Posts:   8127
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Have said this on a couple of occasions myself and think it would be an excellent idea.

Norwich Camping - excellent service, friendly and helpful

Outdoor action - excellent service, quick delivery very friendly and helpfull on phone

Ourdoor Gear Uk (Oswald Bailry Group) - excellent service, postage prices very good, delivery time good.

Kendal Camping - great to deal with

I think this would be particularly helpfull for when you are actually going camping so that you will have some idea of where the good camping shops are in the area you are visiting should anything unfortunate happen or you feel the sudden urge to spend some money.



-------------
Keely :-))


16/9/2008 at 9:43am
 Location: Surrey
 Outfit: Outwell Wolf Lake 5
View tentaholic's Profile View Profile   Reply to tentaholic Reply   Quote tentaholic Quote  
Joined: 02/9/2008

Standard Member
Standard Member

Forum Posts:   12
Tent Reviews:   2

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Hi

We have now bought another tent (a smaller one for weekend use). Ordered on line from Winfields at the weekend and it arrived on Wed morning - exactly when they said it would.




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